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Pristine Waterproofing

Pristine Waterproofing

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2.7 Google Review
1215 Franklin Dr, Peterborough, Ontario, K9H 6Z1, Canada
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Refresh Reviews 2.7


Mar 25, 2019
Initially we were impressed with their website and when we called to schedule an appointment their office appeared to be knowledgeable and friendly. Fast forward to our scheduled appointment for and Pristine was a no show. We thought perhaps they were a bit late and gave them another half hour. After one hour passed, we called. It went straight to voicemail. No return phone call, no explanation, nothing. We suppose it’s best to find out now, before retaining their services because It would have been awful had Pristine no showed during the process.

May 3, 2018
We were so pleased with this company. James and his team were so friendly, professional and courteous. We had major foundation leaks in our basement one year ago and everything was fixed quickly and has been wonderful and dry thanks to James and his wonderful team of workmen. I would hire them again in a heartbeat ☺

Mar 12, 2018
The owner James seemed like a very nice and honest guy. Had him come and give me a full quote, around $4000. I gave him the go-ahead; said he didn't require a deposit for work, which I thought was honorable. Work was supposed to begin in 2.5 weeks. I called, called, called and called some more with no answer. I left many messages asking him to confirm his start day and explain certain portions of the work. I called the day work was supposed to start multiple times and again no answer. Total waste of time. Don't even bother., guy didn't even show up! Now I've put off other opportunities to have waterproofing done from a proper company. I'm at a total loss.

Dec 16, 2016
Pristine Waterproofing (James) has been to my property twice to do two separate jobs. Both experiences were 5 star plus quality. The materials used were top quality, the workmanship good, the price was fair. What is most impressive about Pristine was that they stay until the work is completely done and try their best to provide complete customer satisfaction. In this day it is rare to find people who do what they say and try when unforeseen challenges arise to make changes at a fair price never compromising quality. Bravo !

May 7, 2018
Piss poor outfit. For starters they waste your time with missed appointments without a car to call customer.

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