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Chemung County Chamber-Commerce

Chemung County Chamber-Commerce

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400 E Church St, Elmira, New York, 14901, United States
(607) 734-5137 www.chemungchamber.org
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Jan 26, 2014
We have encountered a very bad experience dealing with UPS. We took a restored vintage bicycle to the Horseheads store 8/15/13 to have packaged and shipped to Sonoma, CA at a whopping cost of $190.61. The female clerk told us the package would arrive there on 8/22/13. On our arrival we discovered the bike had not been delivered as promised and when I left several phone messages at the store none were returned. Finally out of desperation I emailed the store on 8/26/13 and did received an email back the next day stating the bike was on its way. The clerk neglected to tell us it had been shipped the same day she received my email inquiry. The bike was delivered damaged on Sept 3, 2013. Somewhere along its journey it had been dropped out of its box and was severely damaged with some parts missing. The box was 2 large boxes one cut in half and placed inside the other, very little tape was used on the box opening, bike parts were not wrapped at all and there was very little packing peanuts in the bottom. Again I was not able to speak with anyone at the store by phone for a week. VERY RUDE AND UNBUSINESSLIKE!!!!! I sent pictures and statement itemizing the damage in an email. I was told the process would take a few weeks. Little did we know we would have to get Corporate Headquarters involved and finally received our reimbursement check December 9th. We would encourage everyone not to do business with UPS. This experience has opened our eyes to the way this organization handles difficult situations.

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey


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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm Open Today

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