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Better Business Bureau of Manitoba and Northwest Ontario

Better Business Bureau of Manitoba and Northwest Ontario

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4.1 Google Review
1030 Empress St, Winnipeg, Manitoba, R3G 3H4, Canada
(204) 989-9010 www.bbb.org
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Jul 23, 2018
I used to think that the BBB looked out for the interest of whoever was in the right. That was before I ever contacted them. I had an issue with our contractor and decided to go to the BBB to get it straightened out. They were the go between people between us and the contractor. They took a look at both sides of the argument and decided to side with the contractor. Even though I proved in writing that the contractors lied to them in their report to the BBB. The contractors blamed us for everything and even made up stories to make us look bad. The response from BBB was that the contractor did everything in their power to resolve this, but the customer (me), was unwilling. I still have no idea what they did to try and resolve this. We ended up just selling the house and moving out of the area.

Apr 20, 2018
As homeowner I always use BBB to find proper contractor. As business owner would be nice to see that BBB start using rewards program example BEST OF 2019 IN SERTAIN CATEGORY or something similar I believe that competition will bring all businesses to different level of customer service!

Mar 3, 2018
My experience with Amita Pahwa loans officer at AAR Financial was good. The responce time from the initial application to the full completion was very quick. Friendly and curtious staff throughout.

Mar 14, 2016
We run a business in Manitoba and I am was disappointed in the way that the BBB operated. First if you weren't paying for being accredited business you got a lower rating regardless of the level of service and goods you provided. Second if a business lied to the BBB and said they had been in business longer than it had to get a better rating the BBB didn't bother to check it out, that's changed. The BBB is NOT a government agency and I believed that they were just in this to make a buck and NOT looking after anyones best interest but their own. I believe with the new management this has changed. We have over the last year and half had very good service from the BBB. and better products.

Oct 18, 2016
As a business owner, for years my perception of the BBB was it was a legalized protection racket. Boy was I wrong. As a local Winnipeg business, I had the misfortune of taking on a bad client this past summer. After delivering the services that he paid for as promised, he demanded that additional out of scope work be done at no charge. He then started a campaign of harassment and defamation online. When he filed a complaint against our company, I spoke with a BBB representative and the matter was closed as resolved. Not to be deterred, he then posted a defamatory reveiw against myself, my wife and our company. Again I spoke with this same employee. In this case this defamatory review was not published. I am absolutely pleased with the level of professionalism shown by the staff at the BBB. I would love to recognize this employee publicly, however I am concerned this whack job customer and his posse of liars will soon be leaving a bad review of the BBB here on Google (as they have a history of posting multiple fraudalent reviews) and I would prefer is she did not get singled out for their abuse. Again thankyou BBB for taking care of businesses as well as honest consumers.

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