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JC's House

JC's House

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1.0 Google Review
1500 MN-11, International Falls, Minnesota, 56649, United States
(218) 283-4800
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Sep 25, 2018
The residents of Koochiching Health Services went here for supper on Sept. 11th. We had 10 residents plus family and staff along. I called and made reservations so they could be expecting us 3 weeks prior. We arrived around 5pm. When we arrived the hostess did not know of our reservation (bad communication). When taking our order, somehow some of the residents did not get order placed, they went around the table and took orders. We felt sorry for the waiter, he was new to this job and position. He was very apologetic. Some of the residents got what they ordered (or part of the order in some cases), when most everyone was thru eating, the others have yet to receive their order. We had 3 people that received their meal at the end. They did get to go containers for their food and compensated for the wait, but they were not able to eat with the rest of the group. Residents were finally finished at 8pm! They returned back to the Care Center at 9pm!!! This is a very long day just to go out for supper for elderly! Canceled our reservation for our second trip! :(

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