Jackman Eye Institute - Optometrist - St. John's, NL - VerView
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Jackman Eye Institute

Jackman Eye Institute

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4.7 Google Review
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427 Newfoundland Dr #Suite 201, St. John's, Newfoundland and Labrador, A1A 4A5, Canada
(709) 576-7676 www.jackmaneye.com
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Refresh Reviews 4.7
Mar 17, 2023
Both my appointment and my husband’s were cancelled without any notice. My husbands’ was canceled 15 minutes before the appointment time. Unacceptable when all that was needed was a phone call to let us know it was cancelled instead of driving all the way to St John’s to find out it was cancelled. We even had a reminder phone call a few weeks before to confirm it was still going ahead. Update: Jackman Eye Institute called and asked us to remove the review In order to get in to see another doctor. We were just asking for notice. Make sure you call before your appointment time because it seems to be a common problem for multiple people with no notice. We understand that things change and the doctor left unexpectedly but the appointment was on a Tuesday and we did not receive a call until we were almost to the exit the morning of. There was no phone call or voicemail beforehand. If someone is driving in for an appointment from outside of metro it is unacceptable with the lack of notice. If it happened once we’d be more understanding. Glad to hear that you will try to do better
Jan 27, 2023
My experiences here were largely positive. The staff were knowledgeable and friendly, although not quick enough to explain what they were doing, and its necessity. They frequently recommend tests and procedures that are not covered by MCP, so be prepared to spend a little out of pocket.
Aug 16, 2022
Will never say anything but good things about the Jackman Eye Institute. From check-in until check-out, service is friendly and quick given all the testing required! Dr. Wang is an incredible ophthalmologist - very caring and thorough. My only complaint is about other patients being rude to staff about wait times. It’s delicate and sensitive work that they’re doing and each patient is there for the same reason - to maintain their vision. No staff should ever have to abused, let alone at a specialty clinic. Props to all hands at the Jackman Eye Institute. You’re all amazing. 👏🏽💗
Jun 19, 2022
Couldn't have asked for a better experience. Dr. Jackman and his staff are all excellent at what they do. Every question I had was answered perfectly, and I was made feel as comfortable as I could be! My procedure was a breeze, and recovery has been great so far! 😊 If you're debating Lasik, this is the place to go!
Aug 2, 2022
Excellent service. Moderate wait times. Lots of sitting in different waiting areas for specific care. Waiting room has lots of windows so escaping the sun can be tricky. Chairs are very high, so if you're on the short side, it's a tad uncomfortable on the chairs.

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Opening Hours

Mon:9 am - 4:30 pm
Tue:9 am - 4:30 pm Today
Wed:9 am - 4:30 pm
Thu:9 am - 4:30 pm
Fri:9 am - 4:30 pm