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Moss Optical

Moss Optical

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4.6 Google Review
800 Lasalle Ave #suite 204, Minneapolis, Minnesota, 55402, United States
(612) 332-7907 www.mossoptical.com
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Refresh Reviews 4.6


Oct 16, 2018
20 years. Seems like a long time, right? I have happily purchased all my glasses from Moss Optical for 20 years. Okay, I did try another place once and the experience was nothing like Moss Optical. Recently, my prescription has become pretty darn complicated. I ordered new glasses and of course the glasses were ordered with the newest lenses. Weirdly, I just couldn't see that well with the new glasses. The team at Moss tried many adjustments, we doubled checked the prescription with Dr. Diamond, all to no avail. My world was still blurry, although my old frame and lenses were still excellent. Kevin talked with the lens vendor and decided the most current lens may not be the best match for my complicated prescription. Back to the 'older' lens type and my new glasses were PERFECT. I sincerely doubt any other team would research this as thoroughly or been willing to remake my lenses (more than once!) to get me to perfect vision. Bonus recommendation: Order the bespoke Tom Davies frames to have gorgeous glasses that you won't see anywhere else.

Sep 20, 2018
Saw Dr. Diamond yesterday and I thought my vision was getting worse - But he discovered my vision is actually improving and changed my prescription and had the new contacts in stock - I can see clearly now and am so appreciative! THANK YOU! - This is the reason I have been going to your clinic for over 50 years!

Jul 8, 2018
We have had nothing but exceptional service at Moss Optical. Not only do I walk away with a pair of unique and beautiful frames, but more importantly, with a feeling that I was cared for. Kevin Moss and his team are not only talented, but friendly, patient and kind. I no longer work Downtown, but still drive myself and my family there for our exams and new glasses. Thank you Moss Optical!

Apr 6, 2018
Recently brought my niece here for custom frames. She's a tough fit. Kelsey designed a custom (bespoke) Tom Davies frame for her. Exactly what she wanted and fit perfect. THANKS FOR THE GREAT SERVICE KELSEY! We will be back.

Mar 31, 2018
I first went to Moss Optical in 2007 for some new glasses. Kevin and staff went well beyond customer service. Eye testing, talking about the different frames, just having a fun discussion. Fast forward to 2018. I stopped by with a pair of wire rimmed glasses from Germany that had been bent. Kevin took them, went into another room, and very quickly, he had them completely fixed. Like they were new. No longer any damage. Cleaned lenses. Everything. I asked what I owed. Kevin replies, nothing. I felt badly not being able to pay for such amazing service. I will only purchase further eyewear from Kevin and his fabulous staff.

INDUSTRY BLOGS

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Opening Hours

Mon:8:30 am - 6 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm Today
Fri:8:30 am - 5 pm

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