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Regent Optical

Regent Optical

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3.9 Google Review
10318 82 Ave NW, Edmonton, Alberta, T6E 1Z8, Canada
(780) 432-3688 www.regentoptical.ca
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Google Reviews

Refresh Reviews 3.9


Sep 1, 2018
AMAZING customer service! After losing my glasses I went in to order a new pair. They had to be special ordered, and unfortunately AFTER Regent Optical placed the special order the manufacturer discontinued them. I LOVE the frames I ordered and needed them for a photoshoot and Carlos went out of his way to make it happen in less than 24hrs! He found my glasses at another local place and had them couriered over. Could not be happier!! I have been going for years and the staff have always been patient with me picking out new frames :)

Jun 13, 2018
I always have a great experience at Regent. I love how the eye exam is included if you buy a pair of glasses within 60 days after the exam. he staff is helpful and the glasses are ready quickly. The only thing that I dislike about Regent is that 97% of the glasses are in display cases layered on top of each other and to see any pair you constantly have to ask "can I see those ones" for every single pair. I would prefer if more glasses were on displays where you could you just go up and grab them and try on whatever you wanted without having to ask for the staff to pass you every single pair (I usually try on about 50). Other than that I always end up finding great glasses and have even recommended them to family and friends and will continue to return in the future.

Aug 10, 2018
Nothing but great things to say about the staff and experience. Very knowledgeable and helpful. Quality and selection of glasses is awesome and Carlos will remember everyone's name. Great local business.

Jan 18, 2018
A couple of weeks ago I wrote a bad review for this store based on my experience. Within a day or two I received a call from one of the managers who was very pleasant and helpful. She suggested that I make an appointment with her so that she can give me her undivided time and attention to pick out my frame. I was very pleased with the service I received during my appointment and I ended up buying two frames. I commend them on the follow-up on their part.

Jan 23, 2018
Great place to quickly pop in for some glasses. Quick and efficient service which is great for someone like me who does not have a lot of time to spare. Received a phone call the same day informing me my new glasses were ready. Always a great experience.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 7 pm Open Today

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