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On Time Optical

On Time Optical

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4.8 Google Review
843 W Broadway, Vancouver, British Columbia, V5Z 1J9, Canada
(604) 873-8732 www.ontimeoptical.ca
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Google Reviews

Refresh Reviews 4.8


Oct 18, 2018
This place has consistently stellar reviews and it is no exaggeration. I live just off W. Broadway and there are no less than half a dozen eyeglass retail places around here. I went to this one based on reviews. I will now go nowhere else. What made the experience was Zuheir Merali. I had an eye exam and it turned out did not need a new prescription just yet, but I will definitely be back when I do. Zuheir is one of the most kind, honest, gentle, and professional people I have encountered in retail. He creates an atmosphere of calm, and his honesty and knowledge is to be commended. A true professional. I did not look much at their inventory, prices, or other staff. But I know that if you meet with Zuheir you will be in very good, capable hands.

Jul 31, 2018
Excellent service. I ended up paying less than I expected and when I told the gentleman who I was helping me that I was going away on vacation he gave me a travel contact solution. Very kind. 👍🏻

Aug 16, 2018
Extraordinary customer service! Our whole family has been going here for years and we wouldn't go anywhere else. The owner treats us like family.

May 11, 2018
I went to at least 10 different Optical places in the city and On-time had the best deals by far. I enjoyed my interaction with a knowledgable staff member and would recommend checking them out if you are looking for quality eyewear at the best price possible. I'm very satisfied with the service, selection and most of all pleased by the affordability ! I didn't feel like I was getting 'robbed blind' the way I did at most of the other optical stores. And they are a long time local business which is nice too. If you're driving, parking in the area can be a little tricky, but it's worth the trip. You'll like what you see.

Dec 7, 2017
I 100% recommend On Time Optical! I cannot tell you how many times they have saved me by quickly responding to my emails and phone calls. Ordering my prescription quickly. They have never gotten an order wrong! Professional and kind. A real pleasure to bring my business here! I like to spend my money at local businesses that care for their customers, best decision I've ever made to switch to them!

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm Open Today
Sat:10 am - 5:30 pm

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