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Family Optical

Family Optical

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4.8 Google Review
15277 100 Ave, Surrey, British Columbia, V3R 8X2, Canada
(604) 581-4288
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Google Reviews

Refresh Reviews 4.8


12 months ago
The service was good. However I felt that there had been miscommunication, between the transaction. I have went in looking for a deal. Told him I have a budget of $300 to spend on new glasses. I was told that i can get 2 frames with lense for that budget. I pick out 2 frames and got my eye tested. At that time he got busy and told me that everything will be ready for me in 2 weeks. It was my own fault as I should have ask for recipt for the transaction. When I got there, he presented me with only one frame. When I ask about the other frame he sad i only order one. It a name brand frame, but i dont care for a brand but looking for a deal that why I went with him. I didnt want to get into an agrument with him, so i just took my frame and left. The service i got was good, I just want to put it out there to make sure you grab your recipt after every transaction before leaving. I just wanted to vent becuse i felt that I had order for 2 frames and only got one for it. $300 for a frame it not great of a value. I still encourage for ppl readying this post to go and support this business, just make sure to grab a recipt for your transaction.

9 months ago
Unfortunately had my eyes tested unfortunately the prescription is extremely off. I could never adjust to the prescription and was just told to keep trying. Not sure the thinking to give someone half the prescription needed. Wasted time and money.

Jul 2, 2022
Bharat is amazing! Extremely persuasive. Would come again. I got Ray Bans here. Great time

Apr 22, 2023
High quality, fast and reliable name for optical. I have been dealing with them quite few years all of my family optical issues. Gentlemen is so welcoming and friendly. I highly recommend for this shop for any types of eye Glasses. As far as I know they deal with all insurance companies.

Apr 11, 2023
Amazing customer service, good range of frames and sunglasses. A lovely Indian couple run the store, both are friendly and helpful. They delivered the order on time and ensured that we always go back to them for business.

INDUSTRY BLOGS

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Opening Hours

Mon:10:30 am - 6 pm
Tue:10:30 am - 6 pm
Wed:10:30 am - 6 pm
Thu:10:30 am - 6 pm
Fri:10:30 am - 6 pm
Sat:11 am - 5 pm Today

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