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Best Contacts (BestContacts.ca)

Best Contacts (BestContacts.ca)

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4.2 Google Review
4871 Shell Rd #2120, Richmond, British Columbia, V6X 3Z6, Canada
(888) 980-5367 www.bestcontacts.ca
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Google Reviews

Refresh Reviews 4.2


Jan 19, 2022
Great experience ordering for Best Contacts. I always do a big purchase so I make sure to shop around. They had the best prices. A couple days after ordering I grew concerned after checking my account with them as it said I had no orders. I emailed them and received an email back within an hour or two letting me know that my order was on it's way to me and would be here within the week. I was even more pleased today when I received my order and they had included extra contacts because of the amount I purchased. I did notice the lenses they sent me were not the air optix aqua I had ordered, instead they were air optix with hydraglide, an upgrade I am pleased about! Thanks Best Contacts.

Jan 19, 2022
I've been ordering prescription contacts regularly from them since 2014, totalling 13 orders to date. Each time, the order was correct and delivery was a breeze (took anywhere between 1 to 2 weeks to get to me, but I am across the country from them), and a few times due to promotions, BestContacts even threw in some free/extra contacts included. I highly recommend BestContacts for quality contacts at excellent prices.

Aug 6, 2022
Excellent source for branded lens at cheapest prices. To Customers - I have read previous comments : need to plan accordingly like 3-4 weeks before your previous lenses get over. To BestContacts - you need to make a new website. It’s high time.

Dec 1, 2018
Fist time to buy contact lenses from Best Contacts. Because they had some mixed reviews, I emailed them before I placed an order telling them the types of lenses I would need and asking how long it would take. I emailed them late afternoon and they responded that evening telling me that Toric lenses usually takes 3 days to process. So I placed my order late Monday night, and I received a shipping notification email on Sunday. It took 5 days for delivery and total 10 days from order to delivery to the door. I am happy with them and definitely buy again from them. I paid my optometrist $320 for my one-year supply last year. This year, I paid $191 for the same supply. Although my optometrist can get them within 3 business days, I am happy to wait extra one week and save $130.

Jan 16, 2022
UPDATE: Another weekend coming to an end…still no contacts…no communication….no tracking….into week number 8…..scammed. UPDATE: Weekend....still no contacts....no tracking # provided yet.....no response to email.....now going on week 7.....BEWARE. UPDATE: 2 weeks since my original post and still no contacts.....no tracking number....6 weeks and counting. Biggest mistake ordering from this place. Ordered a month ago. Told after the fact that contacts need to be specially made (which is bs as I have ordered these elsewhere including my optometrist without issue) and may take 2-3 weeks. Regardless they have now exceeded even that timeframe. Today told “we called Bausch and Lomb” and that “They said they are rushing them to us”….stop lying and blaming another company and just send me my order. Worst experience….never again and will spread the word.

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