Vision Express Opticians - Eyewear & Opticians - VerView
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Vision Express Opticians

Vision Express Opticians

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#The Oracle Centre, England, RG1 2AH, United Kingdom
0118 950 4504 www.visionexpress.com/opticians/opticians-in-the-south-east/berkshire/reading/?utm_source=local&utm_medium=yext&utm_term=reading&utm_campaign=yextlistings
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Refresh Reviews 3.0
Jul 19, 2019
Best glasses experience ever . Thank you to Jas and Anna ! Will be making this my regular branch. All very professional and helpful.
Jun 2, 2019
Really cannot complain. The manager was very very helpful when we were just browsing, asking if we wanted a coffee or drink... Then gave us a tray to hold all of the gitems we were looking at. He took time to give us all the info and pricing we needed and then left us alone to make our decisions. I purchased some sun glasses, which were unfortunately slightly scratched, but only noticed when I got home. I returned a week later and they offered the same glasses but with polarised lenses instead... Upgrade! Very happy with the service! Thank you.
Apr 19, 2019
Such a bad experience!! The lady didnt serve me only because she had to go to watch a movie!! Gave the lamest excuse and today was my husbands birthday as well so I really needed the glasses that I had already reserved !! I’ m not going in there anymore it was my first and last time
Jan 26, 2019
Waited for around 10mins, staff members just walked past with zero acknowledgement, we had to approach staff members to ask for assistance. Upon questioning the level of service and why staff don’t even acknowledge customers, Nabia responded “if you are going to be like that I refuse to help you”, shocked we spoke to Harry the manager who without being present defended the staff member on the spot. Staff and manager then joined in a chat to discuss us, very unprofessional. Luckily Gemma was the only one staff member that assisted us, nevertheless, I would recommend going to another vision express with welcoming staff or another opticians altogether, this store isn’t very welcoming.
Jan 7, 2019
Awful Twice they were unable to understand what glasses I needed. They bullied me into choosing between lenses that were the same blurryness that I kept saying they both both the same blurryness so I ended up with the wrong glasses after spending two hours in the chair each time. Went to specsavers they had no problem with the fact two lens were just as blurred for me and I quickly got what I needed

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Opening Hours

Mon:9:30 am - 8 pm
Tue:9:30 am - 8 pm
Wed:9:30 am - 8 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 8 pm
Sat:9 am - 7 pm Today