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4.5 Google Review
4999 Old Orchard Rd, Skokie, Illinois, 60077, United States
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Google Reviews

Refresh Reviews 4.5


Mar 31, 2018
Great selection of glasses and the prices are fantastic. Additionally, I was told they rotate the selection frequently so definitely lots of options. But the service could use a lot of improvement (my complaints are detailed below if it’s of interest to anyone). I’d go again to get the glasses I loved but maybe I’ll try one of the other locations. My biggest complaint was the assistance I received in the store. I asked about a range of prices for prescription sunglasses and they said they didn’t feel comfortable quoting any sort of price without my prescription (I understand that but I specifically asked for an estimated range not exact pricing). So I asked another question, I didn’t know anything about different lenses for sunglasses so I asked if someone could explain the differences to me and I was treated like an idiot. The woman who I asked was fairly rude and behaved as though my question was a stupid one. But I loved the look of the glasses so when she suggested I leave my information so they could make a note of the glasses I liked that way I could find them easily when I came back, I said “okay”. She asked for my name and birthday and phone number, when I said I wasn’t comfortable providing my birthday for her note she behaved as though I’d once again said something idiotic and insisted initially before finally letting me leave just a phone number and name.

Mar 12, 2018
Awesome store. The manager valentina was so helpfull. And her staff was amazing help selective glasses for myself and wife.

Feb 24, 2018
The assistance and service I received from Valentina Esha was stellar!

Oct 1, 2016
Annette is fantastic. Everyone is always so helpful. Great selection of high quality glasses.

Apr 9, 2016
Excellent service. Ask for Annette. She is very knowledgable, helpful and patient while trying on many different pairs of frames.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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