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Refresh Reviews 2.9


Jul 29, 2018
I wonder who actually gave negative reviews to this place. Staff is attentive, professional, friendly, and very accurate! Extremely pleased with the optometrist I saw today, informative and professional. Great job! Will be back to get my glasses UPDATE: Went back when my eyes were a terrible mess and could barely keep them open due to discomfort. Was told the optician I had seen before wasn't in, and no one else would see me that day. Terrible service, so updating my review.

Jul 27, 2018
Literally just off the phone with a woman who hung up on me. I called to make an appointment and was told I’m not due another one yet, so I told her I need one as my eye sight is getting worse. Last time I had to have an appointment sooner as well because my eye sight is getting worse and worse very quickly. Last time I was told that if there was a change in my prescription I wouldn’t need to pay for the appointment as it’s covered by the NHS however this time she said that I’ll need to pay unless I buy glasses from them. When I said I don’t want to book with them and will go elsewhere she said that it’s the same everywhere and hung up once I said that I haven’t been charged by anyone before. Needless to say I won’t be back

May 25, 2018
Great friendly and knowledgeable staff.

Apr 21, 2017
Incredibly helpful in providing urgent contact lenses when I'd run out on a business trip to Glasgow. A 30-day supply arrived at the store after I'd left and arranging to have them sent to my home address has been no trouble (about to be sent). Great customer service. Thanks!

Nov 26, 2017
Atrocious customer service. No focus on the customer, a shambles. Delinquent in calling back after they say they will about arranging appointments. Will not return to use their services again in the future.

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures, and epochs,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


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Tue:9 am - 7 pm
Wed:9 am - 7 pm
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Sat:9 am - 7 pm

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