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Costco Vision Center

Costco Vision Center

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2.9 Google Review
1700 Elgin Mills Rd E, Richmond Hill, Ontario, L4S 0B2, Canada
(905) 780-2113 eyehealthclinic.com
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Google Reviews

Refresh Reviews 2.9


May 5, 2021
Very disappointed for a returned customer. My old glasses are broken and I want to get a replacement. However my prescription was from the end of 2018. They refused to let me select frames and insisted I had to get eye exams there first, as they do not use a 2 year old one. Come on! Everyone knows it is special time and I do not want to take extra risks! Not mentioning the guy is so rude, and I feel I probably I owed him 1000 dollars...

May 5, 2021
Very unpleasant experience. Lack of selection. One staff member named Lynette was extremely rude. Asked loads of condescending questions and could not answer many of my questions. Disturbing experience. Only one student staff was helpful. What a shame.

Nov 15, 2020
Hi, Saw the optometrist in this location about 2 years ago. He was very pleasant and professional. I called today to get the copy of my prescription or even if possible to provide the eye prescription over the phone. She refused to provide and her reasoning was that the prescription expired (since is over a year)and they can't release it. She advised me to book again and see their optometrist to get a new Rx! My question is that , why I'm not allowed to have a copy of a document which I paid for the procedure and belongs to me? As a registered practitioner in any other field the patient has the right to have a copy of their file if they wish, up to 7-10 years. What's the difference for the eye prescription. To my understanding there is no concept of refusal for any patients or their lawyers requesting the copy of the files. What if the patient wants to compare the new prescription with the old one, and does not wish to go back to the previous clinic? The receptionist, Samantha, did not have any answer to my questions and instead she was offering me to book for another eye exam. Patients should not be abandoned to get their medical files, also they should not be forced to come back to the same centre if they don't wish to. I will further look into this with the college of optometrist.

Feb 15, 2020
Amazing customer service that went above and beyond..will buy all glasses from Costco going forward.

Jul 14, 2019
Excellent customer service. Selection of frames was satisfactory and prices were very reasonable.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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