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Vision Choice

Vision Choice

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4.3 Google Review
1070 Major Mackenzie Dr E, Richmond Hill, Ontario, L4S 1P3, Canada
(905) 884-8883
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Google Reviews

Refresh Reviews 4.3


Oct 27, 2018
Excellent customer service. I walked in the store and received a good manner of greeting. They helped me find the right glasses with no pressure; unlike alot of other optical stores that I've been. One of the thing I like the most is they have a lot designer brands of glasses AND sunglasses, which they had offered me with a great prices.

Oct 25, 2018
I have been having problem with progressive adaptation for years. Vision Choice gave me one take to solve the problem. Great job. Highly recommended.

Nov 11, 2017
Vision Choice is all about customer service. When you first walk in the store its bright and inviting atmosphere is very modern looking. The sales at Vision Choice are very professional, they will help you find the right glasses or sunglasses your looking for. Thoroughly explains questions you have and offers valuable info as well. They have a lot Designer Brands in the store. Also they have their own in house Optometrist. Highly recommend someone that lives close by or in the area to come to Vision Choice. Amazing optical offers great prices and unbeatable customer service!

Oct 26, 2018
Professional and friendly people working there, will tell all my friends.

Feb 7, 2018
Worst customer service ever. I scheduled an appointment but when called to confirm I asked if they took AMEX and they said no so I asked if I can cancel and reschedule. She told me no and asked if I had any other cards. I told her no and I don't have any cash on me and couldn't get any as it's already late in the evening. She then declared that she told me before hand that it was cash payments which SHE DID NOT. She basically kept egging me until I said okay so what if I just don't show up tomorrow? "Oh so you want to cancel?" I have never met anyone more rude before in my life. Your customer service is terrible. When I last went into the store to visit she yelled at me from across the store "Yes?!" instead of greeting me with a hello. I assume it's also because I spoke in english but I heard her speak in Cantonese asking the other receptionist if she should take a deposit from me first. Good thing I didn't because it would have been a waste of my money.

INDUSTRY BLOGS

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Opening Hours

Mon:11 am - 8 pm
Tue:11 am - 8 pm
Wed:11 am - 8 pm
Thu:11 am - 8 pm
Fri:11 am - 8 pm
Sat:11 am - 8 pm Today

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