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Ashleys Optical

Ashleys Optical

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4.5 Google Review
2359 Finch Ave W, Toronto, Ontario, M9M 2W8, Canada
(416) 744-9667 www.ashleysoptical.ca
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Google Reviews

Refresh Reviews 4.5


Aug 18, 2018
I too felt that the owner provided great service. However, he does not stand by his work. After spending $500.00 on Gucci frames with progressive lens in less that a week an ornate part of the started to move back and forth on the handle. The lens that I paid $169 for are so poorly filled that I have to squint to see properly no matter how much I move the glasses around on my face. When I called I was told to come in, I jut called back to advise that the adjust of over 3 weeks did not see any improvement and I was coming in to return for a refund and was told because they are custom I cannot get my money back. Umm, all prescription glasses are custom and Customer Service is suppose to be linch pin of the small business. Want to know why big boxes such as Costco are taking over! They stand behind what they do. I will NEVER recommend or go back to a this small business . I will stick to my optometrist or to a big box. SO pissed that I wasted $500.

Apr 13, 2018
Great customer service and Yogi was able to order a specific pair of sunglasses that I wanted but they did not have in stock.

Oct 3, 2017
Excellent service. Extremely patient. Incredible selection and quality. I mean where do you find Japanese frames these days? I got it here.

Feb 26, 2017
They are great honest people and know eye wear . Don't just try to sell you what costs you more but more on selling you what looks good on you and what you need. Customer service is top notch ! Thank you !!

Feb 16, 2017
Been going here for 4 years now and customer service is always excellent and I always get a massive discount on my glasses of which there is a great variety.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm Today
Fri:10 am - 7 pm
Sat:10 am - 5 pm

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