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Boots Opticians

Boots Opticians

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3.0 Google Review
361 Oxford St, England, W1C 2JL, United Kingdom
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Aug 28, 2018
Having used an expensive Contact Lens practitioner for over 40 years I decided to try Boots. I was very pleased with the excellent service I received - far better than previously - for the professionalism, care and that 'going the extra mile'. Would recommend this Optician to everyone.

Oct 23, 2018
I’ve been with boots opticians sedley place for over 10 years, For the first time ever I was less than 15 minutes late and was forced to order more trial contact lenses and wait for another appointment just for contacts fitting. I could look for some place else closer to my home and chose to come to central London. I think this is very disrespectful. I am very disappointed that they turn clients away like this. I will be looking for

Apr 29, 2018
Excellent Boots Opticians upstairs within Boots Sedley Place, Oxford Street, next to Bond Street tube station. Always professional service, helpful and friendly staff. A decent selection of frames and some accessories too. An appointment is always needed to have an eye test because, being on Oxford Street, this store can get very busy.

Jul 6, 2018
Awesome and friendly staff, did an eye test for my whole family, everyone was impressed by the excellent service from optician and staff on the shop floor! 10/10 would recommend!

Jan 1, 2018
Very bad customer service. While Christmas shopping, I went in to have my glasses tightened as they had become loose with time. The man seemed annoyed with me for even asking. He eventually served me (after I had confirmed that my glasses came from Boots) but actually ruined my glasses! He returned them even looser and angled. When I (and my appalled partner) said that, of course, it was not good he just pressed the glasses against my face as if it was going to make them fit by magic. It hurt ad didn't fix anything. I left puzzled and angry. I went to another Boots to have them fixed, again. The lady who served me was shocked. The glasses were so strongly bent outward that they can't be properly fixed and I need new ones. This is unacceptable! The man in the Bond Street branch was not only rude and unhelpful, he was also totally incompetent and I now have to pay for his mistake!

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Opening Hours

Mon:8 am - 9 pm
Tue:8 am - 9 pm
Wed:8 am - 9 pm
Thu:8 am - 9 pm Open Today
Fri:8 am - 9 pm
Sat:9 am - 8 pm

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