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May 9, 2019
80% of the time they don't answer the phone, then when they do, the staff are often abrasive. Out of 4 different Vision Express stores I've used in recent years, this one is the worst. I'm not sure if it's due to staff being overworked, staff shortages.. but at the end of the day, it's a poor customer service. I get a sense of dread everytime I need to contact them

Apr 24, 2019
Great help from G and the rest of the team going into the store for the first time. Very satisfied customer, thank you

Mar 15, 2019
I have been a long lasting customer of Vision Express and have always had fantastic service from the guys at Cheapside. A very accommodating team especially given how busy they can get!

Sep 5, 2018
A suitably located store in the heart of the City. I have been very impressed with my experiences here for my glasses and contact lenses. The staff are always courteous and were extremely helpful especially with my most recent experience when ordering contact lenses through the store which, unfortunately, never turned up on two occasions. The staff took the time to investigate and source replacement lenses for me by the next day.

Mar 15, 2019
I've been visiting VE Cheapside for years and every single team member is professional, friendly and incredibly helpful. I always get my eyes tested by Shivani and it's nothing but a smooth process, from when I come in, right the way through to choosing my glasses and picking them up. I've been really happy with the contact lense service too. I'd recommend this store unreservedly.

INDUSTRY BLOGS

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of this...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey


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Opening Hours

Mon:8:30 am - 6:30 pm
Tue:8:30 am - 6:30 pm
Wed:8:30 am - 6:30 pm
Thu:8:30 am - 6:30 pm
Fri:8:30 am - 6:30 pm Open Today
Sat:10 am - 4:30 pm

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