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Refresh Reviews 2.4


May 9, 2019
80% of the time they don't answer the phone, then when they do, the staff are often abrasive. Out of 4 different Vision Express stores I've used in recent years, this one is the worst. I'm not sure if it's due to staff being overworked, staff shortages.. but at the end of the day, it's a poor customer service. I get a sense of dread everytime I need to contact them

Apr 24, 2019
Great help from G and the rest of the team going into the store for the first time. Very satisfied customer, thank you

Mar 15, 2019
I have been a long lasting customer of Vision Express and have always had fantastic service from the guys at Cheapside. A very accommodating team especially given how busy they can get!

Sep 5, 2018
A suitably located store in the heart of the City. I have been very impressed with my experiences here for my glasses and contact lenses. The staff are always courteous and were extremely helpful especially with my most recent experience when ordering contact lenses through the store which, unfortunately, never turned up on two occasions. The staff took the time to investigate and source replacement lenses for me by the next day.

Mar 15, 2019
I've been visiting VE Cheapside for years and every single team member is professional, friendly and incredibly helpful. I always get my eyes tested by Shivani and it's nothing but a smooth process, from when I come in, right the way through to choosing my glasses and picking them up. I've been really happy with the contact lense service too. I'd recommend this store unreservedly.

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


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Opening Hours

Mon:8:30 am - 6:30 pm
Tue:8:30 am - 6:30 pm
Wed:8:30 am - 6:30 pm
Thu:8:30 am - 6:30 pm Today
Fri:8:30 am - 6:30 pm
Sat:10 am - 4:30 pm

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