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Fuji Optical Co Ltd

Fuji Optical Co Ltd

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2.3 Google Review
550 York Regional Rd 7, Richmond Hill, Ontario, L4B 3Z4, Canada
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Jan 5, 2018
The owner was incredibly rude when inquiring about contact lenses. Didn't bother spending any time looking at options and quoted a number way higher than any other store in the area. When asked if he could offer something comparable, just said go buy from them like you were annoying him by wanting to purchase from his store. I was recommended to come here but now I'll be taking my business elsewhere and letting others know too. Do not bother with this place

Feb 25, 2018
Extremely horrible. Like the review below said that they gave a number higher than market prices, I suspect that they're doing really fraudulent business. I bought a pair of prescribed glasses at their Time Square branch last year, used for only a few months and the part of the frame that connects with the lens was broken all in a sudden without any accidental damage. Since the product was still within warranty, I requested them to provide me with a solution, that rude woman ( I guess is the store manager) took a look at the thing and said it was not bought from them. After me being insisting on having a double check, she reluctantly dig up their receipt copy and confirmed that the frame was from them.Then she said ' this must be a man-made damage, so it's not covered by the warranty, I have to pay for a repair or replacement of a new same frame! ' I was completely shocked and mentioned that this could be a quality issue with the product because looking at the two ends of the frame, the plastic portion have both been deteriorated as well. She even didn't let me finish and cut me off said that 'maybe your dog bit it'...I ended up paying that extra amount of money to get the frame replaced. God knows how long this 'new' frame could last, maybe it's going to crack again in a few months!!

Jan 19, 2018
Do not come here if you cannot speak chinese. Very bad service

Aug 3, 2018
这是我在多伦多20年见过的最差的眼镜店,没有之二,态度恶劣,还欺骗人。

Aug 2, 2017

INDUSTRY BLOGS

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Opening Hours

Mon:11 am - 8 pm
Tue:11 am - 8 pm
Wed:11 am - 8 pm
Thu:11 am - 8 pm
Fri:11 am - 8 pm Open Today
Sat:11 am - 7 pm

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