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Warby Parker Annex

Warby Parker Annex

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4.3 Google Review
817 NW 23rd Ave, Portland, Oregon, 97210, United States
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Refresh Reviews 4.3


Aug 26, 2018
I had ordered a pair of glasses from the Warby Parker website, and after they arrived via the postal service, I discovered they needed adjusted. I went in at 5:00 on a Saturday, and they were pretty busy. However, I was immediately greeted, by a friendly staff member, and told him that I needed my glasses adjusted. He then took my email. I looked around the store for about 5 minutes, and then a very nice and competent optical specialist adjusted my glasses, and then they looked perfect. She confirmed that they were a good style for me. As for parking, I used a parking ramp a short walk away from the store.

Aug 29, 2018
I must admit...the ease of picking and ordering was great. It’s the quality that is not. Frames were extremely crooked...screws worked loose in a month...small “WP” insert on ear tip fell out immediately. Customer service was on point...product is just cheaply made.

Mar 11, 2018
Super cute shop on 23rd with arcade games and walls of eyeglasses and sunglasses! We went in on a Saturday with the intention of just looking around, and good thing! They were swamped with wall to wall people. Their selection is large but definitely trendy/modern. Their prices range between 95+145 from what I saw which is awesome. I will probably be back on a weekday to order, fingers crossed there's people available!

May 22, 2018
I had a question about my return order and tried to call the post office and had to go through fifteen minutes of prompts only to be put on hold for another 30 minutes. I called Warby Parker and a real person answered right away and was able to resolve the issue. I will definitely be ordering my glasses from them from now on. Thank you!

Sep 25, 2018
My friend has had to re-order her glasses 3 times because they were the wrong prescriptions and/or were made wrong. She still hasn't gotten the right ones and it has been 4 months since this process started.

INDUSTRY BLOGS

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Opening Hours

Mon:11 am - 7 pm
Tue:11 am - 7 pm
Wed:11 am - 7 pm
Thu:11 am - 7 pm
Fri:11 am - 7 pm Today
Sat:11 am - 7 pm

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