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Lux Eyewear

Lux Eyewear

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3.7 Google Review
1805 El Camino Real #100, Palo Alto, California, 94306, United States
(650) 324-3937 luxpaloalto.com
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Google Reviews

Refresh Reviews 3.7


Apr 14, 2018
Worst customer service ever. I would select zero star if I could. Customer service is too bad and there is no one following up from two weeks back when I tried to place an order. I kept calling and following up myself six times in the two weeks and still nothing got processed. The staff keep saying they are super busy and apologize, but nothing happens since then. Don't recommend ANYONE to come and get glasses.

Dec 2, 2017
Been going here for a while and being a teenager they always are stressing about my sight still changing and it's great to keep that in mind. Even though it's a little expensive I pay for some of the money as well for my frames and the service is great.

Jan 11, 2016
The best place for Kids glasses.( And adult glasses too ). Lisa was the most amazing and wonderful person we have ever met . She was an expert in finding the right glasses for my daughter who is now 4 years . She not only found glasses with the best fit and the perfect lenses and great look, but was super nice and caring with her . She also changed our whole attitude to wearing glasses as we were disappointed that our little one had to get glasses at such a small age , and told us how it was the best thing for her vision and how it would change her life . They have an amazing selection of frames for both kids and adults ..a huge variety for the kids and adults and they know all about the glasses and frames. One of the best places with exceptional people like Lisa working for them . I have ordered 5 glasses including two adult ones, from them since and have always been happy with the service . For tiny kids this place is AMAZING and Lisa is super duper nice with kids . My daughter now goes there just to meet her as she is totally wonderful :) ..I will recommend them without a second's thought to anyone ..specially for little kids glasses ..Love them :) So exceptionally nice with kids !! Thanks Lisa and Lux Eyewear !

Jul 23, 2016
Expensive, snobbish and incompetent. Great selection of expensive frames. The staff is very good at making you feel that they're experts on optometry and you aren't. However, when problems arise, they're not too great at figuring it out. Had my prescription re-done there twice and the glasses still made me feel dizzy. One visit to another optometrist in Palo Alto and problem was identified. I love my Oakley frame though, I'm glad they had it in stock. Avoid this place.

Sep 14, 2013
That's the thing, my experience was not good with them. Pricey glass, the general manager was not polite with me (awful lady), the glasses change price overnight and when you asked for some help simply they do not give you. They are just looking for your money, not for your satisfaction. One of the representative, Filipino-American one, was attentions and try to help me. But the manager was really unpleasant. I will not come back to there, and I will not recommend it to anyone I know. How it is!

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 7 pm Today
Fri:9 am - 5 pm
Sat:9 am - 5 pm

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