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Factory Optical

Factory Optical

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3.7 Google Review
595 W 7th Ave, Vancouver, British Columbia, V5Z 1B4, Canada
(604) 873-5288
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Google Reviews

Refresh Reviews 3.7


Oct 10, 2018
Went in at 10, glasses ready by noon. VERY helpful and friendly staff. Will go again for sure. I brought in 3 frames and she helped me choose the best fit for it's use. Price wise they cannot be beat since they get business from most of the larger eyeglass retailers.

Oct 10, 2018
Worst customer experience ever. Went in to look for glasses. Was 'greeted' by a woman asking me why I came in. Told her I was looking for glasses and then she left. I look around a bit and 5 minutes later a family of three entered and was helped right away because they were only picking up glasses. Had another look around and noticed the frames are quite dated. Left and took my business somewhere else.

Sep 24, 2018
They can fix your glasses very quickly for less than anywhere else. I've used this place many times to fix problems I thought were un-fixable. Most places that fix glasses send it here and then mark it up 20-30 bucks....

Sep 6, 2018
Affordable prices. Selection limited. Advice or input to match frame to face is really bad, profit driven as usual. Technicians are somewhat incompetent: Lens was cut slightly oversized and was still forced into the frame, which stripped the screw thread out in the frame. The original screw was replaced by a bigger screw without tapping a matching thread into the frame. Second screw failed later anyhow.

Jul 18, 2018
I had my first purchase of glasses in this store and it's only been three months and the scratch coatings wears off right away anyways I came back for warantee and they took care of it. This comment reflect on my own experience only, other than that they pretty much serve most people very well which is good.

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm
Thu:9 am - 5:30 pm
Fri:9 am - 5:30 pm
Sat:9:30 am - 3 pm