Get to the top of the directory by claiming your business!
LensCrafters

LensCrafters

Claim Business
2.3 Google Review
5100 Erin Mills Pkwy, Mississauga, Ontario, L5M 4Z5, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.3


Oct 12, 2018
Had a great experience here. I had an eye exam and then spent a lot of money on glasses. Though I did have to wait a little bit longer than expected for my test, I felt very comfortable and helped the entire time. Bridget who sold me the glasses was very helpful.

Oct 8, 2018
I have been to this store a couple of times (made one pruchase of over $500 as well) but the customer service really leaves a lot to be desired about. At no times, does any of the staff make you feel that you are welcome there. Of course there is the customary greet when you enter the store (if anyone is free) a couple of questions and then thats it. There isn't any genuine feel to help, just a routine. Definately not a place for me!!

Aug 23, 2018
Honestly, THE WORST SERVICE EVER. Don't even bother calling them, waste of time, they take forever answering the phone. My husband recently purchased glasses about a month ago and yesterday we noticed that one of the hinges had come lose (on the left side of the frame). Being mindful, we drove to the nearest Lenscrafters location (Erin Mills Parkway, Mississauga) to get this resolved. We were told by a lab personnel that the frame we bought has the tendency to have lose hinges. When we said that we were not informed of this during purchase, a sales representative said she too was not aware of this issue with the Burberry frame that we had purchased. Frankly, this is ridiculous and completely unprofessional. We spent hours trying to find a decent, solid pair of glasses, especially considering that my husband lives a busy, active lifestyle. Not only were we not offered a new pair, we were simply told to go purchase "crazy glue" Are you kidding me?! Don't waste your time or money purchasing glasses from the company, especially this location.

Jun 24, 2018
For Years i have been going to Lens Crafters and these last few visits have been beyond disappointing. Finding wrong contact names over the phone for 2 hours, ordering contact colors on file from 2008(essentially wrong colors), Not putting customer file on their system and having to find out over in the U.S they cannot pull it up because it was never updated from since my first set of colored contacts. I could go on but ive just about had it with them and would absolutely not recommend anyone going to them for glasses/contacts, prescription renewal however seems to be above all the problems ive listed so in all that's the only good thing i would give but everything else just sucks....

Dec 15, 2017
Despite the negative reviews, I decided to go here. The service was just fine. The staff was very courteous and professional. In contrast to other lens crafter ( with higher ratings ) the experience here was so much better. So it might be a hit or miss kind of thing. Now about the prices, that's just what you get when you shop at places that sell the big brands. If you're looking for more budget frames then places like Costco are probably a better bet.

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures, and epochs,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9:30 am - 6 pm Today

Eyewear & Opticians Near Me

Illusion Eye Wear

Illusion Eye Wear

5100 Erin Mills Pkwy, Mississauga
Theodore & Pringle Optical in Loblaws

Theodore & Pringle Optical in Loblaws

5010 Glen Erin Dr, Mississauga
Koon Optical

Koon Optical

Eglinton Ave W, Mississauga
Lenzsmith Optical

Lenzsmith Optical

3030 Thomas St, Mississauga
Optical Trends 4 U

Optical Trends 4 U

228 Queen St S, Mississauga