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Pearle Vision

Name: Pearle Vision
Address: 43271 Ford Rd, Canton, MI, 48187, US
Telephone: (734) 981-8111
Price range: $$$

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43271 Ford Rd, Canton, Michigan, 48187, United States

(734) 981-8111 stores.pearlevision.com/21028817/Canton-MI-Ford-Road/?cid=Yext_21028817

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Debi Craig

Jul 23, 2018

I have been going to Dr. Hagan and his staff for 28 years. They take great care of my eyes and provide excellent customer service. I have never had a bad experience. I appreciate the way the staff helps in choosing new frames. They make the experience fun and enjoyable. I highly recommend this location for all your eye care needs!

Jessica Little

Aug 14, 2018

I was able to get a same-day appointment and was in and out within 35 minutes with a new prescription. The staff was friendly and professional. I am so grateful to have such quick service!

Anetria Carter

Sep 12, 2018

I have been a customer for this location for about 10 years now! I have never had any problems with their customer service and their products. Last year, April to be exact, I purchased a pair of Tiffany glasses. Within 5 months, they had been adjusted 3-4 times. Today, I went for another adjustment and the store manager went above and beyond her call of duty! I explained to her how disappointed I had been with the frame and how many times I had gotten them adjusted. She made 1 phone call and I walked out of the store with another pair of glasses! Tanya, I want to Thank You because what you did for me today, you didn’t have to do it and I never even expected that much! Signed, Anetria Carter

Alicia Wong

Jan 19, 2018

They messed up my daughters prescription. Staff was unfriendly and didn't believe my daughter couldn't see well. They gave us another appointment but my daughter had to go a few days with her bad prescription. We go for the second appointment and they still treated us badly: they still didn't think her prescription was bad. They took her back to check her eyes again and the woman shoved my daughters glasses up her face and asked her if she could see more, to which my daughter said no. Once the doctor came in, he did admit my daughter was right, her prescription was wrong. Once we were ordering the new lens, a different woman came to help us. She was not better than the first lady who helped us. They decided to help other customers although we should have been earlier in the line. Once they finally came to help us, the new woman was still very rude. She wouldn't expedite the shipping although my daughter had been dealing with her horrible prescription for too long. Overall, the staff was extremely rude, to the point of shoving my daughters glasses into her face.

Jonathan Otten

Jun 20, 2017

This is the BEST customer service I have ever received at a eye store. I arrived EARLY to my appointment and was promptly attended to. In fact, my appointment FINISHED prior to the scheduled start. When I was looking for a new frame, the staff professionally supported me. One staff member even held my child at times, thus allowing me to try on frames. My experiences have always been 5 star over my three years going to this location.

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Opening Hours

Mon:9:30 am - 8 pm

Tue:9:30 am - 8 pm

Wed:9:30 am - 8 pm

Thu:9:30 am - 8 pm

Fri:9:30 am - 6 pm

Sat:9:30 am - 6 pm