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BonLook

BonLook

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3.2 Google Review
London, Ontario, N6G 3Y9, Canada
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Refresh Reviews 3.2


Sep 25, 2018
Purchased the frames from a Bonlook location in another city and had lenses put in from somewhere back home. Came to this location to get my glasses adjusted because they were quite obviously crooked. The optician at this location is extremely friendly as well as good at his job. He noticed right away that my glasses were crooked and meticulously worked to make them look and feel proper. He checked them on my face two or three times before letting me know that they were good. I looked in the mirror and was so pleased that someone finally took the time to invest in my satisfaction. Would return to this location simply to deal with the optician again.

Sep 27, 2018
Policy states 5-7 days that your glasses will be in the lab. Mine have been there since August 18th (today is September 21st) and now show ‘in-transit’ to be checked for quality. Then they’ll be shipped to the store. I then need to make an appointment to pick them up. Long story short, saving a few bucks isn’t worth 4+ weeks wait for glasses. Most stores are 5-10 business days. You also cannot contact the store directly And deal with a call centre that cannot provide any real answer. Now I know why the other reviews show they just asked for a refund. It’s too bad because they have a nice basic selection but not worth the hassle and poor customer service.

Jul 31, 2018
Had a couple friends recommend this place to me so I decided to just go for it and try them out because I lost my glasses. After two weeks of calling customer service and waiting for a response about where my order was I finally threw in the towel and asked for a refund. No one could give me an ETA on my order and I have a lite prescription but my distance vision is quite blurry and have been getting headaches from straining my eyes. I don't understand what was taking so long. Management/Supervisor never called me back to confirm anything. Glasses are a necessity and it shouldn't take weeks to get them. Only going to a reputable/optometrist office for my glasses from now on.

Oct 30, 2018
Great products, friendly staff and super service.

May 26, 2018
Fantastic designs and excellent customer service. Got two beautiful pairs for the price of one from another store. Absolutely love their promotions!

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Today

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