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Pearle Vision

Pearle Vision

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2.7 Google Review
900 Holt Rd, Webster, New York, 14580, United States
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Google Reviews

Refresh Reviews 2.7


May 22, 2018
Refused to give me a contract script unless ordered through them. I would NOT recommend them at all.

Feb 15, 2018
This location's optician was very rude to my family a few years ago, but we decided to give them another chance and scheduled appointments. Apparently, they have no desire to repair damaged customer relationships as I just received a very snotty call from another employee inquiring if I was aware that I scheduled appointments at Webster because I was SOOOOOOO unhappy last time, and when I started to tell her if they didn't want to retain business I could just cancel and complain again, she hung up on me and canceled it herself. The Pacers need to either hire people with customer service skills, or train them how to speak to people who are interested in spending money in their stores.

Jan 10, 2018
Customer service. This staff gets it. Got a friendly hello the minute I walked in.I like how they offered to give opinion on glasses choices if I wanted. I needed that. Fast and friendly. Not high pressure and very helpful. Molly listened and understood what I was looking for and I ended up going with one of her first choices. Thx!

Sep 26, 2017
I had great service. First time having glasses and I now wear them all the time. I could not be more satisfied with the staff or the glasses.

Dec 16, 2017
Just left the place and was treated very poorly. Staff was unprofessional and extremely rude. Wouldn't bother wasting your time here.

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Opening Hours

Tue:9:30 am - 8 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm
Sat:9 am - 4 pm Open Today