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Sterling Optical Farmington

Name: Sterling Optical Farmington
Address: 6081 NY-96, Farmington, NY, 14425, US
Telephone: (585) 924-2550
Price range: $$$

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3.6 Google Review

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6081 NY-96 #Suite 8, Farmington, New York, 14425, United States

(585) 924-2550 www.sterlingoptical.com/farmington-cvs-plaza

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Refresh Reviews 3.6

Jason Orlosky

Dec 2, 2017

My girlfriend had an excellent experience at Sterling optical! The optometrist was very friendly, attentive, and took his time, and didn't rush her like most other places. She really enjoyed her experience, and will continue getting her glasses there.

Cody Maines

Mar 24, 2018

Extremely friendly staff on Saturday morning. I was able get my NYS license eye test in 5 minutes. Best part? Only cost $10. LensCrafters and PearleVison required a full $80-$100 exam. No thanks!

Michael Newton

Sep 19, 2017

Fiancé had her last pair of glasses chewed by our puppy. Had to get an exam and a new prescription anyway. They were able to get her in fast. But completely rude and disrespectful to her. Pressured her into buying ridiculously priced glasses. Told her if she wasn't going to buy $600 worth of contacts and glasses right then and there, she'd have to take her contacts out and throw them in the trash before she left. So now she's almost $700 in debt which was completely unplanned and has glasses she isn't even happy with. Never again!!! Was told by a few at work that they are terribly people! Should've consulted with friends before she went!

Gene Guffey

Nov 26, 2017

Great place to get glasses. Always friendly and willing to help

Gina Czebiniak

Dec 28, 2017

The Dr. deserves 5 stars, however did not have a good experience with the office staff at all. When I called to make the appt., I was asked if I was getting glasses or contacts - said contacts. When I came in, I had already printed up my benefit info, allowances, participating provider info, etc. Brought it all with me. The woman behind the counter said she couldn't find that information however the exam is $75, so if insurance picks up, I will owe $30. If not, I will owe $75. So not off to a great start but I said ok. Went in to see the Dr - he was fantastic, very nice, thorough, explained everything in terms of what he was looking for, symptoms to be aware of, etc. After the exam, went out to place my order for contacts, expecting to owe $30, as I was only ordering what my allowance would cover. Instead I was told I owe $114. Apparently there is a $90 "contact fitting fee," which no one had bothered to mention in the several times it was stated that I was there to get contacts. When I questioned the fee, I was told that since I wear contacts, it was assumed that I would know this. Why would you assume that? Why, when we discussed the fee for the exam did you not mention it then? Or when I called to make the appt and said I'm getting contacts, and provided my insurance info? Only after the exam was I told about the fee, and if I did not pay the fee, then I would not have a valid contact Rx, which was the whole reason for making the appt. Needless to say, the entire experience with the office staff felt like a bait and switch, and I didn't leave with a great impression of the place.

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Opening Hours

Mon:9 am - 7 pm

Tue:9 am - 7 pm

Wed:9 am - 7 pm

Thu:9 am - 7 pm

Fri:9 am - 7 pm

Sat:9 am - 4 pm Open Today