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BonLook

Name: BonLook
Address: 419 King St W, Oshawa, ON, L1J 2K5, CA
Telephone: (877) 755-6659
Price range: $$$

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4.6 Google Review

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419 King St W #4040, Oshawa, Ontario, L1J 2K5, Canada

(877) 755-6659 ca.bonlook.com/location/oshawa

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Refresh Reviews 4.6

Kristen Catell

May 19, 2022

The ladies at Bonlook Oshawa are among some of the best examples of customer service I have ever seen! They are always so friendly and knowledgeable - I love buying my glasses from them! I had a bit of an issue with an online purchase I made and they went above and beyond to help me - I am so grateful for their empathy and prompt action to address it. No where else I’d rather go :)! Thanks again!

Fireboy 372

Mar 29, 2022

Fantastic customer service, they're super kind and always right to the point. I came in to pick up my glasses (which arrived in less than 5 days!) And get them adjusted, but it turns out there was no need, they were already perfect! 10/10, I strongly recommend.

Jennifer C

May 3, 2022

Ordered glasses for my daughter from here and once order was placed we were told 2 to 3 weeks before we would get them it seemed like a long time but we decided to wait. After about a week we received an email stating they were on way to final check before shipping and could be another 5to7 days well after a few days more days i received another email saying the glasses did not pass final inspection and were being remade expect another 10 to 12 day wait. Today has offically been 3 weeks since our original order and I got an email stating once again glasses failed final check and we be getting remade again expect another 10to12 day wait so now I ended up cancelling. Customer service at the store and on phone was good but clearly the process making the glasses is flawed and not worth the wait

Susan Falzon

Apr 27, 2022

AMAZING! From start to finish my experience at Bon Look Oshawa Centre was great! The ladies at the shop were very helpful, and extremely patient. They explained everything in detail, always with a smile. I never felt rushed or that they didn’t care. I’m also really impressed with the quality of the glasses - much better than designer eyewear. I’ll definitely be back and spreading the word.

Faiza Cruz

Mar 5, 2022

Bought my frames and lenses back in July/August 2021. Excellent experience with the staff everyone one was helpful. Loved my new glasses and I use it all the time as my eyesight is horrible. Just this morning (March 5,2022), not even a year of using the glasses, one of the pieces fell out! The screw is still intact and tried screwing it back on but it wouldn’t hold. No parts is missing, it just simply fell out. I bought the pair at the Oshawa Location but unfortunately, they don't have a Windsor, ON location. Now I’m worried as to when the other part will fall off. Disappointed the actual quality of the frame did not hold up to my expectations. Read the other 1star reviews and its all about the quality of the frames/poor customer service by the company. I regret buying the glasses and should have went with LensCrafters instead! Would have been the same price with what I paid with BonLook.

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Opening Hours

Mon:9:30 am - 9 pm

Tue:9:30 am - 9 pm

Wed:9:30 am - 9 pm

Thu:9:30 am - 9 pm

Fri:9:30 am - 9 pm

Sat:9:30 am - 9 pm Open Today