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Hudson's Bay Optical

Hudson's Bay Optical

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3.3 Google Review
419 King St W, Oshawa, Ontario, L1J 2K5, Canada
(905) 571-1211 www.thebay.com
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Google Reviews

Refresh Reviews 3.3


Jun 29, 2018
I haven't received my glasses yet, so I am only reviewing the service, which was exceptional! I had been putting off shopping for eye glasses as I had no idea where to buy from, or what style I'd like. I had a coupon for 50% off, so decided to try The Bay, and had such a great experience. Eileen was extremely helpful, and was able to help me find the perfect pair. Thank you!

Aug 21, 2017
I've been going to the Bay Optical since I was like 12 years old. Never have had any problems. Eileen has been great and always takes her time to make sure you are comfortable with the glasses you choose. I will always go back.

Jul 25, 2017
I would not recommend buying glasses from there. My lenses were faulty from the start I cleaned them with the cloth they gave me but within a couple of months I had so many scratches the glasses are useless, my other metal frames are corroded badly under the plastic ear frames. I went in to see what they could do but the manager was of no assistance or help ,she said I should have bought insurance. Needless to say I will never go back there. Very poor customer service. Very poor quality.

Oct 15, 2016
I went in for a simple pair of glasses at the optical Dept. After 2 1/2 weeks the sunglasses arrive but not my main pair. A week later I get the main pair but the lenses are not right. I wait another 3 weeks for the glasses to be fixed and they come back as bad as before. Twice they have been sent back and they have not yet returned from the lab. The store has offered a 10% discount on a pair of glasses that are now 10 weeks in total from the day I ordered. I would give the bay 1 star but for the lady in the optical office who faithfully calls me to deliver the latest bad news. Just avoid this place

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Opening Hours

Mon:10 am - 6:30 pm
Tue:10 am - 6:30 pm
Wed:10 am - 6:30 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 6:30 pm Today

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