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Hakim Optical Hamilton - Upper James

Hakim Optical Hamilton - Upper James

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3.0 Google Review
967 Upper James St, Hamilton, Ontario, L9C 3A6, Canada
(905) 387-1860 hakimoptical.ca
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Sep 5, 2018
I purchased glasses my glasses from this location and I will not be coming back to Hakim anymore. I just asked to see if i can get nose cushions so my glasses wont leave mark on my nose and his response was, shoppers have them lol, really? Not good service.

Mar 10, 2018
Super helpful staff and friendly environment. Chris and Mitch helped us and were great. Chris went above and beyond to help us get our eyeglasses and made sure that we got them on time. We will defiantly use Hakim Optical again for any future needs and I would recommend them to anyone else as well.

May 29, 2018
Staff was very friendly and patient with me ! They answered all my questions with a smile and helped me get the best deal. It was an overall great experience and I would recommend this location to everyone :)

Sep 1, 2018
Very rude staff.I went there and the women inthe back started mumbling inher mouth and i know those were not the good words.Its look like She don't even wanted to sell the glasses Never going back there.

Apr 6, 2018
First visit before they had our money was a great experience. The second visit when we picked up glasses is where things went bad The glasses for my mother were not right, so after some adjustments and getting snippy with my kids he said leave glasses with him. After another week and not receiving a call that they were ready for pick up I called and was told yes they were in. The glasses were still not right but we took them home to try. We got a better look at them and realized how cheap they really were. The lenses were not in right, there was pieces of the lens coming off. They were rude and condescending and it took a lot for me not to blow up. In the end we got our refund and will not be returning and will advise you to go elsewhere. PROS- GOT A REFUND CONS- CHEAPLY MADE GLASSES, CONDESCENDING RUDE STAFF, UNPROFESSIONAL, LETS A DOG RUN LOOSE IN STORE, NO PATIENCE WITH KIDS, VERY FRIENDLY BEFORE YOU SPEND YOUR CASH THEN RUDE AFTER THEY HAVE YOUR HARD EARNED MONEY.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 5 pm Open Today

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