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Hakim Optical Oakville - Speers Rd.

Hakim Optical Oakville - Speers Rd.

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4.0 Google Review
328 Speers Rd, Oakville, Ontario, L6K 3R9, Canada
(905) 849-6400 hakimoptical.ca
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May 8, 2018
PLEASE CHECK YOUR GLASSES FOR SCRATCHES BECAUSE EVERYONE IN THIS STORE WILL LIE TO YOUR FACE .. claiming there is no scratch and they just arrived from the vendor. If I could give 0 stars I would. I went to this location to buy two BRAND NEW glasses and I received two USED glasses with noticeable scratches on both my glasses. You would think 'hey' maybe one was just scratched by accident but NO both were scratched which means this was deliberately done to save some money. So I go in to ask them for a refund and the manager (blonde lady -Jill to be exact) says you are not getting a refund so I ask them to order me two NEW glasses this time with no scratches. Mind you she was denying my claims of the scratch on one of the glasses, called me picky, and was being very rude. She agreed to send them back and get me new ones and after waiting 3 weeks I go in to get my apparently new glasses I see the same pair of scratched glasses in the box. Claiming they just arrived brand new. It was the same frame/lens that I returned. All the employees in this store are very rude and they all denied that there was a scratch on the frame. If I had paid for used glasses I would be totally content with it BUT I paid for brand new glasses so I should receive brand new pairs with NO SCRATCHES .. am I asking for too much ??? PLEASE CHECK YOUR GLASSES FOR SCRATCHES BECAUSE EVERYONE IN THIS STORE WILL LIE TO YOUR FACE .. claiming there is no scratch and they just arrived from the vendor. -EMRAN

Nov 29, 2017
Jill is amazing, as usual. Our family has been dealing with Jill for many years and she is the only one that I will use. She is informative and very helpful. I totally recommend Jill and her store. Thanks again!

Sep 29, 2017
The last time I was there. The sales person was very knowledgeable and explained the different lenses. She helped us with all the discounts available to save us money which was appreciate as I didn’t have insurance at the time. Five stars excellent.

Nov 18, 2017
Amazing staff! Very helpful! Gill is always so great and energetic! Thanks so much!

Feb 6, 2018
Excellent customer service every time.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 5 pm Today

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