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LensCrafters

LensCrafters

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3.1 Google Review
506 W 14 Mile Rd, Troy, Michigan, 48083, United States
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Aug 19, 2018
I went in for an eye exam knowing that I was only interested in contact lenses. The initial prescreening was great, the optician was very friendly and professional. The exam was amazing. Dr. Carol Hunt was attentive, thorough and professional. I was not happy with my last prescription and she made sure that I was before leaving. Based on the exam experience, I would give them 5 stars. While the optician, Majeed that helped me was very professional, I did not find that it was across the board in the store. It was a pretty busy Saturday and there were issues with the system. One of the associates yelled out several time that the “Server had crashed”. As a customer, it was not very reassuring that my information in their system was safe not to mention that there seemed to be no one addressing the issue.

May 31, 2018
The assistant manager, Brittany, was very helpful, polite, and knowledgeable. Doctor Michael was informative and fun. New technologies make glasses 👓/contact fittings much easier than in the past. If you want to make the tedious eye exam process more enjoyable, "contact" LensCrafters today! You'll thank me later!! 😀

Sep 7, 2018
Took my son here for an eye exam and they billed the service under my name, preventing me from getting an eye exam at another provider. I understand people make mistakes and I contacted my vision carrier to see how we could correct this. My insurance carrier reached out to this location but a manager was not on duty to swap the information. I called back when a manager was to return and was told that a manager was there and Lenscrafters does not reach out to the vision carriers (although they partner with this specific carrier) I had to call my insurance again to reach out to this location. Since this was the office's error, not mine or the insurance carrier, I would have appreciated Lenscrafters to reach out and fix their own mistake. I chose Lenscrafters because they partner with my insurance and seem to have updated/new equipment but customer service is still key to keeping business. I will not be back, and stick to the family business I was going to.

May 29, 2018
This location got me in for an eye exam very quick. Dr. Sistick who examed my eyes was so personable and funny. He made the experience painless. Thanks LensCrafters!

Mar 11, 2018
Got my annual exam here. I usually went to the lenscrafters in Flint (good service). So I came here thinking I would get a similar experience, I was wrong. The office was cold, people were impersonal, the Dr sent me on a wild goose chase for my eyes that ended up costing me $400. I asked questions, they provided no answers. They were more concerned about selling me the ancillary services but had no idea how those services & tests could be applied to me. Needless to say, I got my exam here. But I won't go back for lenses glasses or anything else. Ever.

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey


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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm

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