Get to the top of the directory by claiming your business!
LensCrafters

LensCrafters

Claim Business
3.0 Google Review
763 Eastview Mall #Ste 160, Victor, New York, 14564, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.0


Sep 12, 2018
Last frames I got were crooked, clearly a defect, yet I was told after paying for them that there was nothing they could do. Adjusting them in-store did nothing to fix this. My mother went in last month, and the technician BROKE her brand new glasses while adjusting them for her when she came in to pick them up. He told her there was nothing he could do, and gave them to her broken, without offering a replacement or her money back. When the store manager called later, she told my mother that the store wasn't supposed to have given her the broken frames, but that they were under no obligation to replace them, even though it was their employee who broke them! Avoid this place at all costs, it's a complete waste of your money and time if this is their store policy.

Oct 8, 2018
They were mostly good. Quick service and decent selection. The one problem I had was they kept misgendering me and using my deadname even after being repeatedly corrected. I understand having to use legal name and gender on paperwork or whatever, but come on, when someone repeatedly corrects you on their name and pronouns (especially someone is VERY obviously femme) just do the thing, it isn't that hard

Jul 10, 2018
If you presuppose buying glasses ANYWHERE is a similar experience to going to the DMV, then this LensCrafters is a great place to go. They have great frames, fast and accommodating turn-around, the doctors are great, cutting edge technology... Bottom line: It’s in a mall. They are open 7 days a week. I don’t want nor expect a ton of attention and red carpet treatment from sales reps. I want a great pair of eyeglasses without hassle. They deliver in all these ways, every time.

Mar 13, 2018
My husband and I have left multiple messages requesting for his appointment to be rescheduled and no one decided to call us back to reschedule. It took 2 weeks of calling and leaving messages before I actually was able to speak with someone. Now we have to wait another week before he can even come back into to finalize his contact lens prescription.

Aug 8, 2017
I will never go back or recommend my worst enemy here. I have had my lenses for less than 7 months. And went into the store to show them that my protective coating was peeling all over my lenses. They explained to me that it was my fault. I asked why let alone how exactly. They told me it was the way I cleaned my glasses (dry with the cloth provided) I said I understand minor scratches happen but there was no way that I caused this amount of damage. They told me because I didn't have a warranty on my glasses that I would have to pay out of pocket to replace the lenses. I refused and asked to speak to a manager. The manager never came out of their office. They sent out the sales rep I was speaking with and offered me 50 percent off. I don't feel like I should have to pay for something that they say "happens to some lenses sometime". I thanked them for their time but explained that I had had the same lenses for 4 years before going there and never had this problem. I've been cleaning glasses the same way since I was 8 years old. I will never go back.

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Today

Eyewear & Opticians Near Me

Eyes On Rochester

Eyes On Rochester

1157 Fairport Rd #Suite 201, Fairport
Sterling Optical Farmington

Sterling Optical Farmington

6081 NY-96 #Suite 8, Farmington
Reali Beth OD

Reali Beth OD

3400 Monroe Ave ## 18, Rochester
Empire Visionworks

Empire Visionworks

3246 Monroe Ave, Rochester