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Progressive Eyecare & Eyewear

Name: Progressive Eyecare & Eyewear
Address: 3902 E 82nd St, Indianapolis, IN, 46240, US
Telephone: (317) 595-8855
Price range: $$$

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3902 E 82nd St, Indianapolis, Indiana, 46240, United States

(317) 595-8855 www.progressiveeyecare.com

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Sean Wilson

Jun 8, 2018

I like them. Always been courteous and friendly to me. Sure, they are more expensive than say costco or even some other places that offer 24 hour lenses but I assure you that there is a reason for that. Their lenses are far superior to the others and the staff is super friendly. I Went to another eyecare office in castleton mall and received lenses in 24 hours but they gave me a headache, and assured me they were the same prescription as my old ones. If you want high quality service, lenses, and frames, come here.

Kelly K

Mar 6, 2018

One and done while looking for new eye doc. Contacts are expensive And they made me dilate my eyes. Super silent and corporate in the office. Not for me.

TopShelf Divas

Feb 3, 2018

Very disappointment about the lack of follow-up by the staff. You can not get the staff on the phone to make an appointment and they barely respond to email. I regret coming let alone referring customers. Asking for the office manager to provide feedback or complain is like watching paint dry. The service has went downhill over the years. Take your hard earn money elsewhere. There is plenty of other options that will provide professional customer service and follow-up.

Brian McQueen

Mar 14, 2018

I first came here in 2015 to get a pair of glasses. I brought my prescription with me. Now in 2018, I decided I needed a new eye doctor so I went to Dr. Tim Birtwhistle. I very much enjoyed my eye doctor visit. The person who checked me in was efficient, professional, and easy to have a discussion with. She took the time to understand my questions and talked to me without distraction. The tech who gave me the initial part of the exam also was not distracted and explained everything to me that was happening. She was very personable and a pleasure to be around. Dr. Birtwhistle explained everything I was seeing (and not seeing) to me along with excellent explanations on why. He, like the others, made it clear that I was his top priority while we were together. I had questions, he listened and answered them all. After the exam, I purchased new glasses and the good experience continued. The people helping me with the glasses were not pushy at all. They let me take my time in finding the glasses I wanted (it turned out that the ones they initially picked out were my favorite). I felt welcome. Everyone there helped, did their job very well and were all very intelligent, professional, and friendly. I would recommend this location to others (I already did)! PS - I especially like the machine that makes it possible to not get my eyes dilated!

Daniel Sandberg

Jan 9, 2018

Been coming here for 20+ years. Friendly staff. Quick but thorough exams.

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