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Hertz

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17610 102 Ave NW, Edmonton, Alberta, T5S 1H5, Canada

(877) 283-0898 www.hertz.com/rentacar/location/canada/alberta/edmonton/yeac11?utm_campaign=gmb_listings&utm_medium=local_search&utm_source=google&utm_content=yeac11

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HisHighness King

Mar 28, 2019

Best place in the city to rent a car. I rented a car for whole month. No hassle no BS. They extended when I requested without any charge. Very professional and polite approach. My wife even got her insurance rental from these guys. They took care of insurance very well. Highly recommend these people. Hope to see ya soon in summer.

Peter C

Mar 27, 2019

Rented an SUV for one day with "full coverage" - collision; glass; liability. I put blankets in the back that had some pet hair on them ( not much!). But the interiors of the vehicles are felt-like, so attract ANY hairs like a magnet. Returned the car full of gas; they would not sign off on it as they said it had "pet hair in it, and they could not rent it out without having it cleaned." I disputed this because in fact, the car was rented to me with a dirty exterior, the excuse being given that "it was just driven from the airport and was muddy." I did not raise a fuss; I still took the car. Anyways, what to do? The desk attendant told me it would be ( get ready ) THREE HUNDRED DOLLARS to clean the pet hair out of the car. THREE HUNDRED DOLLARS. When I expressed my astonishment, he said "it's in your contract". I asked him if I could clean it out myself; they have a detailing bay on premises, I assume with brushes, vacuums, etc. He said I would need to take it elsewhere, they could not lend me anything. The manager then comes out and said he would drop the price to $150. Half. I took the car to a carwash, vacuumed out the tiny ( TINY) bit of pet hair and floor mat gravel; WASHED the car; and got a sticky roll for $3.50 and sticky-rolled the back area. Took me 15 to 20 minutes TOPS. I returned the car to them cleaner than they rented it out to me. CLEANER than what they rented it to me for. Absolutely dishonest and rip off business practice. This is a straight-up consumer gouge. $300 would get any car a full exterior and interior detail! Not a 10 to 20 minute ( disputed) "pet hair" cleanup. Will NEVER use them or recommend them again. Will follow up with a letter to Hertz Canada. Disappointing beyond belief.

Moe Sobh

Nov 9, 2018

Had an unfortunate issue with my vehicle last night and Hertz made today much better. They gave me an amazing deal on my rental vehicle and the service was awesome. Iâ€™d highly recommend choosing this Hertz if youâ€™re ever in need of a rental vehicle!

Wenyao Yu

Oct 17, 2018

Oct. 1 , 21018, we booked a car from Hertz located at 17610 102 Avenue, Edmonton, AB. We paid in advance and got an confirmation number . When we arrived at time (Oct. 16, 2018 before 6pm), we were told that there was no car available. The front desk people did not apologize or give any reasonable solution. Also, we received no call or email to inform us this issue until we came to the front desk. Because of your problem, we missed our last trip in Canada. This happened so unexpected and By the time it was way too late to book another car with another company and this destroyed our plan. We missed the deadline of canceling the hotel booking at Ins of Banff. The hotel charged us $98. This is totally unacceptable and we won't book Hertz any more!

ebram ahdy

Oct 20, 2018

I went today to abas at Hertz and he went above and beyond helping me and accommodating my needs ... so thank you abas for making my experience great

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