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Hertz

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3.2 Google Review

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10205 100 Ave NW, Edmonton, Alberta, T5J 4B5, Canada

(780) 423-3431 www.hertz.com/rentacar/location/canada/alberta/edmonton/yeac10

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Refresh Reviews 3.2

Sandra El Annan

Dec 19, 2018

Scammers. They claimed that there was smoke damage but my husband and I don’t even smoke! They have charged my card over $600 extra from my invoice. I called 3 times for them to send me a breakdown of what they have charged me for and it’s been over a week and nobody contacted me back.

Adetoyese Oyedun

Aug 31, 2018

This is a small outlet of Hertz. Extremely difficult to locate this store. I have to call the store before I finally realised the store is at the Edmonton house. I believe the staff that attended could have done better in terms of better customer service, reason for my 3 stars. It was as if I am forcing him. Also, because of the size of this place, it's only one staff that attends to customer and waited for a while before dropping the keys.

Naomi Nicholson

Jun 2, 2018

Extremely difficult to find after-hours. I'm not from Edmonton - perhaps this is more obvious to a local - but this Hertz is located at the main entrance to Edmonton House, a large apartment building that doesn't quite front onto 100 Ave NW - you have to turn off & take a driveway / overpass above Bellamy Hill Road to reach the front entrance. Google Maps misdirects you to the Edmonton House parking garage exit - which is a back alley, down a hill & far away from the main entrance / Hertz storefront.

Ashley Camille Saulog

Dec 15, 2017

The staff that we dealt with didn't give great directions and suggestions of where to drop the car off. The staff didn't tell is the option of dropping the car to the airport since we were flying home. To be fair, he was apparently not from this location. The other staff who helped us out at the end was great. He wayed all the fees for us to be able to return the car to the airport. The car itself was very clean and new and it was great.

Asif Malik

Feb 13, 2018

Noticed the car was making squeeking sound when braking and turning left. Called them to ask if i should return the car, the employee said if a warning light didn’t go off don’t worry about. And then when I returned the car they said i have to pay for the damaged axle. Will of course fight it in court if I have to. They are nice to talk to but will screw you to hide their own mistakes. Will always go to enterprise next time.

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