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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.7 Google Review
7520 104 St NW, Edmonton, Alberta, T6E 6J4, Canada
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Google Reviews

Refresh Reviews 3.7


Sep 24, 2018
I have only good experiences with Enterprise. Their cars are always new and clean. They got the best staff; polite, well-mannered and caring. You can get great deals too. This particular branch of Enterprise is my weekly go to. They also have a shuttle to pick you up and drop you off within the working hours. They have a key drop and all in all they're your best bet when it comes to car rentals in Edmonton.

Dec 8, 2018
I needed to rent a vehicle for about 4 days. The first two days, I needed a truck, which was given to me. When I no longer needed the truck, I called to exchange the truck for an economy car. When I called to asked if they had any economy cars available and what the rate was, whoever I spoke with would not answer my two questions. I asked repeatedly if I could exchange my truck for an economy car for a cheaper rate, and after not getting any answers and with the representative arguing with me, I had enough and kept the truck for two more days. When I returned the truck on the fourth day, I spoke with the manager, Taylor, about the experience I had with their staff member. She apologized for this and wanted me to have a better experience. I was charged the rate for a truck for the first two days, and she charged me for an economy car for the last two days. She also waived my damage waiver cost and refunded me an extra $10, as the truck was given to me with a tank not completely full. Taylor went above and beyond to make my experience better and I was really grateful for her customer service. Thanks Taylor!

Sep 18, 2018
I have to admit I was a little nervous booking here after reading the reviews but I am so glad I did! The service was amazing. From the young lady that picked me up on that snowy morning right down to the gentleman that processed my rental at the end they were all fantastic. I wish I had caught their names to give them credit. Great job guys! I will definitely use this company for my rentals from now on!!

Jul 19, 2018
I think these guys only get better. I've been using Enterprise since the nineties. Their prices have remained consistently the best, but the service when picking up a car has dropped from a 15-20 minute affair with lots of loose paper to under 5 minutes and everything I need in an email. This particular location features very professional and friendly individuals, I've always appreciated the excellent service there. They have made specific efforts to my advantage.

Nov 30, 2018
Do not rent a car here. Absolutely sassy, the lady literally told me "dont worry about the gas" because I assumed the dealer was paying under warranty so o said okay cool. Did not fill it up. They gave me the car with a half tank in it, and I come in to return it and shes like I never said that. 84$ please. So I called the dealer and told them to never recommend this place ever again. 84$ or a half a tank lmaooooo. They are so rude its ridiculous and when I confronted her she shakes her head. No thank you. Go somewhere else. And if your dealership says they're using here, you have the right to say hell no, pick somewhere else plssss. Thanks.

INDUSTRY BLOGS

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:9 am - 12 pm

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