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Alberta Co-Op Taxi Line Ltd

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1.8 Google Review

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10538 114 St NW, Edmonton, Alberta, T5H 3J7, Canada

(780) 425-2525 co-optaxi.com

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David P

Nov 21, 2018

I used Co-Op taxi service twice while I was visiting Edmonton for business. The first time was actually a pretty positive experience which led me to use the service again the following day. The second driver was terrible. We took this second cab on October 31, 2018 starting in the North end of the city going downtown. The vehicle was a white minivan (vehicle # 198) and it was super dirty with garbage everywhere. The cab smelled and there were opened packages of beef jerky littered all over the floor in the back of the vehicle. For some reason, the cab driver (driver ID 1210) was using the back-seat cup holders in front of us to “store” at least a dozen used tea bags (photo of it uploaded). They were layered on top of each other all damp and mouldy. It was disgusting. The cab driver was using his cell phone on one occasion while stopped at an intersection while on route which made us feel unsafe and he kept sticking in the left lane randomly waiting behind other vehicles waiting to take a left in an intersection. We kept asking him to go around the car so as to stop lingering for no good reason but he appeared rather confused by our comments. We also complained about the garbage and he moved some of it, which I suppose was mildly helpful and responsive, but the smell was unbearable. I later tried calling Co-Op customer service when I returned to the hotel a couple of times but I couldn’t get through to anyone, so perhaps someone with the company will address this issue via these comments?

Katie Pollard

Dec 5, 2018

Driver of car 108 was great! Person who answered the phone was very courteous. Better than yellow and barrel!

Haley West

Dec 19, 2018

I called at West Edmonton Mall the operator told me 10 - 15 minutes. I even stand beside their coop taxi line while calling them many times. It's good only for reasons but never called back . Terrible and worst services ever. To the top management be aware of your staffs services, they are good for nothing. Sorry won't help.

Carrie Ambury

Nov 23, 2018

Came to boost my vehicle, took out a battery charger that didn't seem to work. The guy tried for 2 minutes to start the vehicle. It wouldn't start. If it's a dead vehicle generally you must leave it connected for a minute or two. I decided to get a ride home with this taxi driver. When he dropped me off he charged me also double because of the boosting which didn't work at all. I could have attached two dead branches to the battery and they would have done more. I told him we really didn't have the money to be spending on a service that didn't work at all. He kept on about policie and how he couldn't do anything and had no control. Really bad customer service, and next time I will be waiting for ama to come save me because co-op definitely will not save you, and then scam you out of your hard earned money. Thanks co-op for nothing, I would really like my 25$ back.

Ildiko Laszlo

Oct 23, 2018

First time I was happy with the service so went with them this time around to get to the airport & booked 24 hours in advance. Taxi didn't show up, called them & they told me they had a system update & all booked taxis were cancelled. Least they could have done is send out an email or text notifying me. Very unprofessional, possibly will be late for my flight.

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