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Dollar Rent a Car

Dollar Rent a Car

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1.7 Google Review
2000 Airport Rd NE, Calgary, Alberta, T2E 6W5, Canada
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Sep 5, 2018
I booked this car in a hurry to get to funeral. So Friday at 2 pm they took my credit card info. They gave me a booking number. Saturday at 930 am we flew into Calgary. It is a funereal so you usually do not have a lot of time make plans. We get to the counter give them the booking number and they say they have no reservation for us. The booking number does get you a car a reservation number does. I then look on my phone and at 3 Am they sent a message that they had no car for me. This is total wrong they should have given me anything if they had no intention of renting me a car. So last minute we had to walk up and pay whatever the other car renters would charge. They did not even try to help us get a descent price on another car no nothing. They have no customer service it seemed like they wanted to laugh in my face about falling for the old booking number trick. Could dollar please get back to me and make this right.

Sep 1, 2018
Very bad customer service. I understand that employees have very good provisions from selling insurance but after fourth no I don't want to hear again that I will pay for everything. Guy was also so laisy that he didn't moved from his chair to show us where our car is....

Sep 29, 2018
DO NOT USE DOLLAR RENTAL CAR COMPANY Dollar initially tried to rent us a car with bald tyres, even after they had supposedly checked vehicle. Alternative car had BC license plates, and even though we picked up in Calgary, and dropped off in Vancouver they still charged us a one way fee. Total rip off company trying to rent unsafe vehicles. Make sure you NEVER use!!

Mar 13, 2018
After all negative reviews i was a bit nervous but the experience was great. Quick checkout, polite and professional staff. Good car. Note that i am an Express member.

Oct 8, 2018
Very friendly and helpfull

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Opening Hours

Mon:6 am - 12 am
Tue:6 am - 12 am
Wed:6 am - 12 am
Thu:6 am - 12 am
Fri:6 am - 12 am
Sat:6 am - 12 am

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