Get to the top of the directory by claiming your business!
Hertz Banff Springs Hotel Banff AL

Hertz Banff Springs Hotel Banff AL

Claim Business
3.5 Google Review
405 Spray Ave, Banff, Alberta, T0L 0C0, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.5


Dec 5, 2018
December 03, 2018 I rented a vehicle to go to Edmonton and back to Banff(I am a local here for the last 20 some years) I had some issue with the car they give me at first because of the tires on it and The wheather in EDMONTON was terrible TONS of accident Anyway The Super Friendly person at the Counter offer to change the vehicle for one equipped with winter tires at NO extra charge. He did ask me if I mind if it was dirty as the car had just been returned by an other customer and my answer was NO problem. In Overall I TOTALLY RECOMMEND Banff Hertz Rental Car I FELT like my concern were address in a matter of seconds with no question ask. Once again THANK YOU FOR THE GOOD SERVICE and Nice positive attitude. Will rent again from you guys only if need be in the future PS: its almost Christmas YOU really need a Christmas tree in the office LOL Thanks Again Steven Banff Local Boy

May 26, 2018
Review the the blond hair guy, with small beard and glasses. This guy is a joke. There was 2 women before me and they left the agency by saying "we will find help elsewhere" I was like "may be the guy just can't help you and it's not his bad" Then my turn, everything was nice, until I went to the car. I backed to him and just ask him if he can mark the scratches on the top of the trunk because I will return the car in an other agency and don't want to be charged for this. He was like "it's rock chips" and I just said no, it does not look like rock chips, it's some scratches. Then i got a "no it's rock chips. I inspected the car myself and it's rock chips" Me : yes on the bottom, it is but on the top it's not, mind to note it? Because you inspected the car but not the other agency Him: no it's rock chips and we (all hertz agents) work with same method. I inspected the car myself and it's rock chips And he put 2 marks on the vehicle inspection paper. That's actually the point of doing an inspection dude. It has to be done by the seller and the customer! That's the definition. I can't trust you like you can't trust me. That's how the business is done. If not why inspect the car or take insurance. You are just rude and should not work in customer service. I am and I am always nice to customer event if they are wrong. And in this case, YOU were wrong. Be a man and assume it. Plus, hours are wrong. It says 08h to 16h but we arrived at 11:38 and there was a sign saying :"back at 12:30" means that he actually steals 1h from his employers.

Oct 8, 2018
Not too bad a place to rent a car but book far ahead of time....

Jul 19, 2018
The man with Gray hair is so mean and rude. He totally ruin our trip! We went to counter for reservation few weeks ago before our trip, and he told us a price with insurance. And we go to pick our car today, he gave us a higher price. We felt confused then we ask him. He was so rude told us "we dont have any car left, you can cancel or you could walk. And you and your friend keep coming to ask me the same question ( the fact is that we just went there one time to make sire we have had a reservation). And he didn't answer us any question at the end. We felt awful, we like Hertz before but we felt extremely disappointed about hertz!

Jul 26, 2018
Received awesome service from the Hertz Banff office today. Many thanks!

INDUSTRY BLOGS

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious methods...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:8 am - 4 pm
Tue:8 am - 4 pm
Wed:8 am - 4 pm
Thu:8 am - 4 pm
Fri:8 am - 4 pm
Sat:8 am - 4 pm

Car Rental Near Me

National Car Rental

National Car Rental

521 Banff Ave, Banff
Alamo Rent A Car

Alamo Rent A Car

521 Banff Ave, Banff
Budget Car & Truck Rental

Budget Car & Truck Rental

1402 Bow Valley Trail, Canmore
Enterprise Rent-A-Car

Enterprise Rent-A-Car

514 Bow Valley Trail, Canmore