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Avis Car Rental

Avis Car Rental

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3.4 Google Review
1525 16 Ave NW, Calgary, Alberta, T2M 1M6, Canada
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Refresh Reviews 3.4


Sep 24, 2018
Solid rental location. Asked for a full-size car, Malibu or similar. Got upgraded to a F150 pick up for free because they didn’t have them. Car was clean on the inside but really rather dirty on the outside, as were most of the cars on the lot. Guy inside was friendly enough and efficient with the process. Wasn’t totally clear with some of the contract and insurance stuff which confused me initially but we sorted it out.

Aug 26, 2018
I've always been reluctant to use this location as I'd heard mixed things. I usually opt for Budget over the road as they are friendly, punctual and awesome. I rent cars international and on average about 25 times a year. This is quite simply the worst location I have ever been to and I'll not return. Staff were a little rude to put it mildly, I got there early and was told I was not 'allowed' to wait inside the rental shack, for the 5 minutes while I was waiting for an actual member of staff to assist me. The staff member who was rude to me proceeded to report me to the other staff member who helped me - it was like kindergarten. Result, the girl who helped me was pretty unhelpful, lol. They didn't even observe proper protocol with the rental car procedure either. The whole instance was a classic case of how not to serve customers. I'll take my business elsewhere from this point forward: Cheers (the star is given because you have to in order to post. I give these guys zero out of ten).

Aug 24, 2018
Great guys! Super friendly and no hassles. Rented from the multiple times and they always gave me a free upgrade. Some of the best prices in the city if you have a Costco membership. Would be back again to rent a car for my next road trip.

Jun 7, 2018
I got my car repaired today and I thought that I would need a car rental as I anticipated hours of major repairs. Turns out that my muffler just needed to be welded or repaired. My car rental reservation was for 8:30am and I learned at about 8:40am that it will only take about an hour to get my car fixed. I called the office to cancel my reservation. A woman named Lisa or something answered. I asked if I could cancel and without missing a beat she found me in the computer system and immediately made the cancellation. She was extremely nice to cancel my reservation without giving me any trouble. Absolutely fantastic customer service!

Jul 21, 2018
They didn't have the car that i was looking for... I booked a compact, but they gave me a Dodge Charger. We preferred a smaller car for ease of parking.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:8 am - 5 pm

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