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Budget

Budget

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2.9 Google Review
8500 Peña Blvd, Denver, Colorado, 80249, United States
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Refresh Reviews 2.9


Nov 14, 2018
Got to the desk at Denver airport at 3am5 am for us heading west from the East coast. We were exhausted by this time and had been up for over 24 hours. Rented a full size car for 4days. Woman at the desk commented that it was going to snow the next day and we would need a car that was good in the snow. We agreed. We're from New England, so we're used to driving in snow. We get outside to find that the car she chose for us was a 2017Mustang convertible. Seriously! We just wanted to go to bed, so we took it. Worse car ever in snow! We're lucky we didn't get killed or kill someone else. What the hell Budget? The rental itself was fine. No problems.

Nov 13, 2018
Good travel advice at the desk. He knew the area well and gave excellent route advice considering the weather conditions. The check out process was fast relaxed and simple. It was the same for the return. The gentleman at the rental desk was very friendly. We left the desk smiling!

Nov 28, 2018
While the Thanksgiving Day rental was no bargain, Budget did have a vehicle similar to what I'd reserved at 6PM. The agent I dealt with was friendly and efficient. The return was effortless. The Denver airport agency requires some shuttle shuffling and patience dealing with that aspect, but all in all Budget gets it done.

Oct 20, 2018
Experience was pretty good overall with my rental here. I’m grateful for the shuttle to/from the airport, and the service was fairly quick to check in/out. Took off one star because they said they didn’t give me the option of choosing my vehicle. When I asked my options, they said they only had one full-size sedan that they had already assigned to me. My guess is that the employee just automatically chose it to save time, because that is a common vehicle and there were many out in the lot.

Oct 22, 2018
Rented a car after flying in to DEN. At least six customers got off the shuttle together and crowded into line waiting for the two agents behind the counter to process everyone. They quickly brought out three more agents to handle the surge. The rental rate was great and even included a free upgrade. The car was also clean. The only reason I deducted one star is because the shuttle took over 20 minutes to show up at the terminal, but I wouldn't hesitate to give them another try.

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