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Oakland International Airport Rental Car Center

Oakland International Airport Rental Car Center

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3.9 Google Review
7600 Earhart Rd, Oakland, California, 94621, United States
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Refresh Reviews 3.9


Nov 2, 2018
No matter the employee I encountered, whether at Avis, Enterprise, or Dollar, all presented professionalism!...Long story short, on Saturday, Oct. 27th, my Mom accidentally left her bag on the premises. Upon returning the next day to obtain her bag, she was unsuccessful with retrieving her bag. Four days later, upon returning to the rental center - only to rent a car, the young lady (who we initially spoke with upon our arrival to Oakland Rental Center) recognized my face and came over to question me about leaving a bag. Immediately I informed her that my Mom had indeed left her bag. As she went to retrieve the bag, I realized that the bag could not be located that Sunday because they had stored my mom's bag away safely in the main office area. This was truly a thankful blessing!

Oct 17, 2018
Was fast and easy, super friendly shuttle driver. No lines at budget rental( 9 p.m.). The only draw back was it was very dark in the parking lot trying to find car. They need more lighting

Aug 8, 2018
Budget did a great job! My flight was late and I missed my connection to Budget local site. I asked customer service if they could switch my reservation to Oakland airport location for immediate pickup. They were able to do it in just minutes. Slight increase in rate but I got a car tonight which is what I needed. Oakland airport Budget staff also very helpful and courteous.

Oct 3, 2018
Car rental counter, refused to rent me car that was reserved. Why, because my name on my AMEX does not match exactly my driver's license. Why doesn't it match? Because there is not enough spaces across the card to fit my full name. I have had this card for over 20yrs. And been traveling in multiple countries without issue. ***The manager refused to come out to talk to me. I had my c-card company willing to talk with manager to verify me. To explain the issue. But no manager! End up. Taxing over to San Francisco airport and renting a car over there without issue. So I don't blame Corporate car rental, because they tried helping. But couldn't. The vendor who runs (hertz,dollar) counters is the problem. I WILL NOT BEING FLYING INTO OAKLAND AIRPORT AGAIN!

Oct 12, 2018
Security was amazing and fast. I was concerned about how long the line was but it moved really well. However, in the terminal, there are not a lot of ways to pass the time.

INDUSTRY BLOGS

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