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Refresh Reviews 3.5


Dec 13, 2018
Just go to one of the many other rental places in Leduc. This one isn’t worth the headache.

Sep 19, 2018
Just terrible, tried to give me a truck with a gas company logo on it, then didn't have anymore trucks, then the SUV I had had some boxes in it and it took many calls to just get a bill (that I still haven't gotten). I also tried to talk to a manger and I've been waiting over a week. Staff was super rude, kept being told I would receive a call back but it was the opposite, I had to hound them, customer service and phone skills are definitely lacking. When I was picked up from the airport the person driving the van talked on her cell phone with no bluetooth, highly illgeal and putting the customer at risk.

Aug 20, 2018
Awful costumer service, very condescending and rude. Do not go through Ace as they made us cancel our insurance and buy theirs. Also the ‘ courtesy’ shuttle is not free as they say, they tried to make us pay $85 and another costumer $55. They did not give us the Compact SUV that we asked for and emailed to us, instead they gave us a sedan. Will not be using them again and do not recommend.

May 12, 2018
Very Helpful staff and nice people. The airport shuttle was the best part. On time pick up and drop off as per requested.

Oct 28, 2016
Last summer my family and I traveled to Edmonton. We had reserved a specific rental for our families needs. We called the rental company upon our arrival and they were there to pick us up within minutes and brought the vehicle we needed right to us. Paperwork was efficient, staff was extremely friendly and helpful. Everything we had requested when I made the reservation was acknowledged and addressed. TOP NOTCH SERVICE! Also, I didn't realize at time of booking that they were not on site at the airport but it didn't matter they stepped up to the plate! GREAT JOB AND THANK YOU!!!

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Opening Hours

Mon:7:30 am - 9:30 pm
Tue:7:30 am - 9:30 pm
Wed:7:30 am - 9:30 pm
Thu:7:30 am - 9:30 pm
Fri:7:30 am - 9:30 pm Open Today
Sat:8 am - 9:30 pm