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Refresh Reviews 4.2


Oct 24, 2018
Staff were very courteous and polite. I was offered a free upgrade without asking, and car was ready to go upon my arrival. Check out and check in were both extremely smooth. I would definitely recommend and use this location again.

Oct 24, 2018
Took forever for them to bring out our rental car, a good 20 minutes. We were eager to get on the road and had arrived exactly at the pick up time we indicated. Car was clean and drove without issue for a long trip.

Jul 29, 2018
Reviewing it a 2-star just for the fact that it is painfully slow. We waited over an hour to receive our car (when there were only 2 people in front of us), while the agents up-sold the insurance, roadside assistance, and prepaid fuel. Dropping off can take just as long as there is no drop-off lane and you must wait again. This is not to take away from the extremely friendly staff. If you're a tourist and want A to Z explained to you, then it can be great. If you want an efficient, quick transaction, then pay the extra to pick-up at the airport or another agency instead.

Nov 9, 2018
As a long-term member of the National Car Rental Emerald Club, I have rented numerous vehicles from them over the period of many years. I have always been impressed with the level of service and attention to detail that I receive from the people at this National rental location...thanks again for making my car rentals so easy!

Jul 6, 2018
5th ave Calgary guys are the best. Always treat you super nice and friendly and help with anything you need. Super nice when I was late bringing the car back. I'll use them all the time now.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm Today
Sat:9 am - 12 pm