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Google Reviews

Refresh Reviews 4.5


Nov 5, 2018
Best service I've ever had at a car rental company. I got there right when they opened on a Sunday morning and was in the car driving away within 5 minutes. The gentleman who helped me was very nice and helpful. He showed me how to return the vehicle after hours too which is a very nice option. If I ever come back this will be the place I go to rent a car.

Sep 25, 2018
Really great service. Booked a car to for my driving test only to find out I had the wrong date. I must have used the rental car for a total of 15 min but the Associate at Enterprise (Alex) did not charge me a penny for it! I've rented a few times from that location and their customer service is always without reproach!

Nov 20, 2018
I have rented a number of times from this location. Service is always Top Shelf. Alex the manager is wonderful to deal with. A number of times I have to rent and leave before the branch opens, and Alex says no problem. I will be in early that day. Good job 9th Avenue.

Aug 12, 2018
New policy dictates that the entire cost of the vehicle + the deposit must come off your credit card up front. Informed of this just now. Didn’t have enough room on my card to have both charges come off, asked if I could just pay by debit as I have done in the past as this was my plan anyway. I was informed they no longer take debit (3 mos ago the new US company that took over changed the policy is what they told me) and I can pay debit when I get back for the charges, but not up front. Such BS. I’ve rented from Enterprise many times before but this will be my last time trying if I can help it.

Sep 10, 2018
This location is wonderful! Customer service was above and beyond what I have had elsewhere. I feel horrible I can’t remember his name, but this nice man who spoke Spanish dealt with me both during the pick up and drop off of my rental. He picked me up from the Renfrew body shop and dropped me off there as well, all in a very timely manner. He was kind and provided great conversation. Everyone else in the Enterprise building worked with a smile and it made for a pleasant atmosphere. Would 100% recommend this location to anyone needing a rental vehicle.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm Open Today
Sat:9 am - 5 pm