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Refresh Reviews 4.3


Dec 17, 2018
This is the best car rental service I’ve ever had, the discount car & truck rental on 4700 1st SE! Excellent customs service and super super friendly staff, very professional and efficient :) I will definitely go with discount car rental again, no doubt! Thank you thank you everyone, me and my husband and my son are very happy with your outstanding service!

Jul 23, 2018
Very friendly efficient service. They were welcoming and I knew I would be well taken care of. Michael was excellent. Helpful, patient and friendly. Thank you!

Jul 15, 2018
Rented from these guys after my car went in for repair - EXCELLENT service, great responsiveness - they answered all my questions promptly and were very friendly. Great crew working here and I can only hope for such great service in the future.

Aug 28, 2018
Darlene is the one to avoid. She is an extortionist! She says she is the district manager and if her standard and way of operation is what Discount relies on, then I would never use them ever. She signed off on my rental at full tank and told me to bring it back at full. I drove total 27.6kms and filled up the truck to full. Costed 21 dollars, that means I drove around 100kms, which I didn't. I brought up the issue noting that the vehicle she gave to me as full was not full and based on my calculation, they owe me 15 dollars in fuel. I didn't use up the fuel and she said I owe her a filled up car. She took the paperwork then forged it by writing a 7 next to 8, making it a 7/8. She then said she never told me the vehicle was full and it was my error for bringing it back at full. 1. Do you job and check to make sure the vehicle is actually full in fuel before you tell the customers that it is and have them sign off, trusting Discount in the first place. 2. Don't argue with a customer when they bring up a valid error made on your part. 3. Don't forge a document to hide your error, especially if you are a manager of any sort.

Aug 28, 2018
Darlene says she is a manager or or district manager or something like that, and she has zero concept of customer service, not sure how she got to where she got to. She is rude to her fellow employees and she lies to her customers. She even forged the contract document so she is not liable for her mistake. Don't deal with her.

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