Discount Car & Truck Rentals Calgary - Car Rental - Okotoks, AB - VerView
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Discount Car & Truck Rentals Calgary

Discount Car & Truck Rentals Calgary

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4.7 Google Review
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197 Stockton Ave, Okotoks, Alberta, T1S 2C3, Canada
(403) 310-2277 www.discountcar.com/locations/Calgary?utm_source=google&utm_medium=organic&utm_campaign=local&utm_content=197StocktonAveOkotoks
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Refresh Reviews 4.7
Oct 16, 2018
First, thanks to Joanne for explaining to me how the Eco engine thing makes you think that you might have killed the car at the first set of lights when it goes into Eco mode and not to panic lol because, it's supposed to do that and, yes, I totally would have panicked... Second but, still #1 in my books, the most effortless car rental I've ever had in my life and that's without my credit card and my proper driver's license. Professional, prompt service, relaxing customer atmosphere, with an extremely helpful and *understanding of the kind of stressful situation having your vehicle stolen is and all the disruption it causes in your life* staff. Not having to deal with car rental drama on top of everything else is priceless. Thank you so much Discount and Joanne in Okotoks. I was dreading having to get my rental car until I walked through your doors. Jennifer (Mark's partner in crime 🙂)
Jun 6, 2018
This was the first time I had used Discount Rentals. My experience was first class. The staff(Joanne) were absolutely awesome. I would highly recommend Discount Rentals and will certainly go back the next time I require a rental. GREAT JOB OKOTOKS LOCATION
Aug 7, 2018
Highly recommend this branch....I have rented a couple of times now, and the service is fantastic!!. A bonus also if you deal with Jennifer...very helpful and professional 👍👍👍
Aug 28, 2018
Darlene is the one to avoid. She is an extortionist! She says she is the district manager and if her standard and way of operation is what Discount relies on, then I would never use them ever. She signed off on my rental at full tank and told me to bring it back at full. I drove total 27.6kms and filled up the truck to full. Costed 21 dollars, that means I drove around 100kms, which I didn't. I brought up the issue noting that the vehicle she gave to me as full was not full and based on my calculation, they owe me 15 dollars in fuel. I didn't use up the fuel and she said I owe her a filled up car. She took the paperwork then forged it by writing a 7 next to 8, making it a 7/8. She then said she never told me the vehicle was full and it was my error for bringing it back at full. 1. Do you job and check to make sure the vehicle is actually full in fuel before you tell the customers that it is and have them sign off, trusting Discount in the first place. 2. Don't argue with a customer when they bring up a valid error made on your part. 3. Don't forge a document to hide your error, especially if you are a manager of any sort.
Jun 7, 2018
I had a great experience renting through Discount Car & Truck Rentals here in Okotoks. Joanne was incredibly helpful and made sure the rental process was very smooth and seamless. It was a nice touch for her to contact me to make sure I got to my conference destination okay. If I need to, I will rent from here again...thank you Joanne!

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