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Avis Car Rental

Avis Car Rental

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3.4 Google Review
49 Viscount Ave SW, Medicine Hat, Alberta, T1A 5G4, Canada
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Refresh Reviews 3.4


Mar 5, 2019
I needed a car on short notice as my truck was out of commission for a few days. Found a good deal online. Franchise owner was friendly at pickup, we had a good visit as I was not in a rush and neither was he. Vehicle was quite new and a bit better than expected. No issues. I would rent from here again.

Apr 2, 2019
I would give zero stars if possible. I rented a car on March 24th picking up the car around 8:15pm. First the rental agent was not at the counter when I arrived at 7:30pm when my flight arrived. I had to speak to a security guard who then called an Avis agent to come to the airport. I returned the car the next day around 4pm. However, my invoice said I picked up the car at 1:42pm on March 24th. This is a sneaky and shady move by the rental car company. Considering my original booking was for 4pm and then my flight was delayed there is no possible way I could have picked up the car at 1:42pm. And considering I had to wait until 8:15pm after arriving late makes it impossible that i could have grabbed the car at 1:42pm. I would suggest to everyone to check their invoices carefully from this location. They tried to add an additional fee for extra hours to my rental. I called Avis head office and had the charges reversed. I will never rent from this Avis location again if I come to Medicine Hat. I have submitted a formal complaint as well to Avis Head Office. Not only do they tried to rip me off, it cost me time to call the head office to get my charges reversed. This location and their agents should be ashamed of their shady moves.

May 10, 2019
Car was new and clean, issues I had were quickly resolved (agent had booked me for more time than I needed). Would rent from Avis again.

May 2, 2019
Charged me for one to many days and would not take it off would recommend renting from somewhere else

Mar 17, 2019
Amazing service from the lad who runs it. Such a nice and friendly dude.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm Today
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm

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