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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.8 Google Review
1071 Trans Canada Way S E, Medicine Hat, Alberta, T1B 1H9, Canada
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Google Reviews

Refresh Reviews 3.8


Dec 10, 2018
My first impression of this company was positive, I had received great customer service over the phone and I was under the impression that everything was set up and I would have a rental for the week while my car is in the shop. However, once I got there I was asked questions about my insurance policy that were not even mentioned to me once over the phone and this resulted in over 2 hours of sitting at Enterprise while trying to figure out the insurance confusion. After hours of calling and miscommunication I was not granted a rental which was V E R Y inconvenient because I was under the impression that they had all the information they need upon my arrival and it was going to be an easy and fast process. I recommend they ask and get all the information necessary for the rental process before the customer arrives understanding that they will have a rental. It is also very upsetting that before they were even done the process they had me pay the $150 deposit that will now have to be mailed back to me considering I do not have a vehicle to drive back to enterprise to get my money back. Extremely frustrating and an absolute waste of my time.

Sep 26, 2018
Staff are great, and are pretty adamant about making sure you have a good experience renting with them. I made a note that the car they had given me smelled like cigarettes and they offered me another car, but I said that I didn't care too much, just wanted to make sure I wasn't charged for cleaning. They ended up giving me a discount which was pretty cool. Went out of their way to make things right.

Oct 6, 2018
If I could give them Negative 5 stars I would. Absolutely horrible customer service from the front desk staff from the second I walked in the door. Enterprise will not get you there they wont get you anywhere unless you are local. Ross the driver was a great human though.

Nov 9, 2017
They are great every time I deal with them. Its one of my favorite place to visit and rent a car. Very helpful staff. I rent from Enterprise like worth 1000$ per month (different locations) and always have good exp with staff.

Aug 20, 2018
So far so good, this morning they picked me up and took me to the rental. Brand new, and very clean vehicle that I get to drive, until mine gets fixed

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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Opening Hours

Mon:8 am - 6 pm Today
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 12 pm

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